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Unity Express

ahmedsamir
Level 1
Level 1

Hi,

Is there a way to reset a mail box password on unity express ? I don't know the old password,

regrads,

samir

1 Accepted Solution

Accepted Solutions

Markus Schneider
Cisco Employee
Cisco Employee

Certainly. From the GUI, log in as an administrator, then click Configure>Users. Pick the user whose password you want to reset and type the PIN (the PIN is the phone password, the "Password" field is actually for web access). You will have to confirm the new PIN.

Alternatively, from the CLI, you can use the command:

"user jdoe pin 1234" to reset "jdoe"'s pin to 1234.

View solution in original post

2 Replies 2

Markus Schneider
Cisco Employee
Cisco Employee

Certainly. From the GUI, log in as an administrator, then click Configure>Users. Pick the user whose password you want to reset and type the PIN (the PIN is the phone password, the "Password" field is actually for web access). You will have to confirm the new PIN.

Alternatively, from the CLI, you can use the command:

"user jdoe pin 1234" to reset "jdoe"'s pin to 1234.

Thank you very much :)

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