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unity not answering

admin_2
Level 3
Level 3

Unity version 2.46 on win 2000, integrated with call manager 3.08 - Unity won't answer, i.e phone continually rings with transfer to voicemail.<br>application log shows ' tcpsvc database engine has stopped.'<br>please advise<br><br>

1 Reply 1

kechambe
Level 7
Level 7

Did you setup a Call Forward Busy (CFB) and Call Forward No Answer (CFNA) DN on the phone?

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com