03-10-2005 01:54 PM - edited 03-13-2019 08:20 AM
Hello,
I've 2 questions about an upgrade from CCM 3.3 to 4.1.
Do I have to upgrade the Attendant COnsole Client after the upgrade or will the client (version 1.2) still work with CCM 4.1?
The other question is more a problem: MLA was not installed on CCM 3.3, so I used the Windows administrator password to log in to CCM Admin. After the upgrade to CCM 4.1, this password is not accepted anymore so I can't log into CCM Admin. I noticed nothing special during the upgrade and I changed the URL to https, but the password don't work. Is it a known problem or do I have a big problem?
Thanks a lot
JP
03-10-2005 03:26 PM
Multilevel administration access creates a predefined super user called the CCMAdministrator, have you tried logging in with this user, and the same password.
03-10-2005 05:48 PM
The AC cliet must be upgraded.
Mike
03-10-2005 08:06 PM
You can either reinstall AC or just install the JTAPI plugin from the plugins page.
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