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Upgrade CCM4.1 & Attendant Console

jconi
Level 3
Level 3

Hello,

I've 2 questions about an upgrade from CCM 3.3 to 4.1.

Do I have to upgrade the Attendant COnsole Client after the upgrade or will the client (version 1.2) still work with CCM 4.1?

The other question is more a problem: MLA was not installed on CCM 3.3, so I used the Windows administrator password to log in to CCM Admin. After the upgrade to CCM 4.1, this password is not accepted anymore so I can't log into CCM Admin. I noticed nothing special during the upgrade and I changed the URL to https, but the password don't work. Is it a known problem or do I have a big problem?

Thanks a lot

JP

3 Replies 3

allan.thomas
Level 8
Level 8

Multilevel administration access creates a predefined super user called the CCMAdministrator, have you tried logging in with this user, and the same password.

milay
Cisco Employee
Cisco Employee

The AC cliet must be upgraded.

Mike

koenigr
Level 5
Level 5

You can either reinstall AC or just install the JTAPI plugin from the plugins page.

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