Upgrading SnS to 5.3.7

[Ilya Semenov]

Hello, everybody!

My company has bought separately DMM 5.3.6 and SnS 5.3.2 servers, and they didn't work for a long time for an obvious reason.

TAC engineer explained us that we have to upgrade SnS firmware to 5.3.7 to allow both devices to work with each other.

Now I've got a file named SNS-5.3.7-MR.ISO, but I have no idea how can I upgrage SnS system now... I can't find an appropriate menu item in the GUI.

The disk isn't bootable, like DMM image... Could you please tell me - is it the right software disk to upgrade SnS system to 5.3.7?

Many thanks in advance,

Ilya

[islam.kamal · Accepted solution]

Hi llya

you are searching on the wrong place , you have to do the upgrade using AAI "SSH to SNS" then go to Appliance control -> software upgrade .Find the following

http://www.cisco.com/c/en/us/support/conferencing/show-share/products-installation-guides-list.html

thanks

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