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use radio station to provide MOH

ciscoforum
Level 1
Level 1

How does CCM use external radio station to provide MOH?

2 Replies 2

travis-dennis_2
Level 7
Level 7

You have to add a soundcard to the server and then plug the radio into the soundcard. There are only a few approved soundcards though. I think Creative Labs SoundBlaster 16 is one of them.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00802e22a5.html

Hope this helps.

Please remembr to rate all replies

CCampbell_2
Level 1
Level 1

If you are in the US, keep in mind this is an extremely bad idea. There are companies that call businesses just to get placed on hold, so that they can sue you for broadcasting music you're not licensed to broadcast. At my old job, we used Muzak, which is licensed, and a company still tried this, until we sent in proof we had the proper license.

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