Hi,
I have a customer who is reporting that one of their sites is having issues where there is a delay in being able to access voicemails sometimes up to 2 days at times. The voicemail in question is a group voicemail on a hunt group with 9 extensions. Customer is reporting that they receive a notification that a voicemail has been left but when they log in there is no message waiting.
customer using Unity Connection 10.5.2.11008-1 and CUCM 10.5.2.11008-1
many thanks
Nigel
Hi Nigel,
Couple of useful links that you can refer
http://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/117675-problem-ews-00.html
https://supportforums.cisco.com/discussion/10931226/unity-712-delayed-message-delivery
HTH
Manish
Thanks Manish