Looking for feedback regarding Executive Assistants being able to access and manage Webex settings, meetings, calls, and other things. I believe most of this is only accessible by the end user, in this case the CEO, but how can their assistant access this to fulfill their role?
Our EA is mainly concerned with meetings at the moment but I'm sure call features would be a nice add on later.
For meetings, we generally help set all the executive settings up, give alternate host rights (and delegate in Outlook) and the EA can pretty much handle all from there on. They can use the web scheduler or outlook to schedule meetings on behalf of the Executive with either a personal room or scheduled meeting. For us, calls are on CUCM so they are managed with a traditional shared line appearance and intercoms.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...