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Beginner

Where to configure number of "rings" on the CM

Hi

Where can I configure the number of "rings" a telephone should ring, before it is considered a

"No answer" and are forwarded to next phone?

Best regards

Jarle Steffensen

3 REPLIES 3
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Beginner

Re: Where to configure number of "rings" on the CM

It isn't really a ring #, rather a length of time before the call is forwarded. If memory serves me correctly, it is a variable located under Service->Service Parameters. I found 16 seconds works well for users that expect the "4-ring before forwarding" scenario.

Brad

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Beginner

Re: Where to configure number of "rings" on the CM

Jarie,

In Service Parameters Configuration on your call manager you can set the ForwardNoAnswerTimeout to the amount of seconds before the call is forwarded. The default is 10

Stan

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Beginner

Re: Where to configure number of "rings" on the CM

Tanks for your help

Jarle