Zero to Operator during SRST fallback mode

[Wilbur Lam]

Hello,

I'm currently trying to find out how to configure allow onsite user device to press "0" to main operator extension that is onsite during SRST fallback mode on 2921 ISR but unable to find the right config. Not much online.  Hope someone can shed some light.

So far I have translation rule but did work. Or should be a dial-peer rule?

voice translation-rule 1
 rule 1 /^0/ /74000/

Thanks in advance.

Best, Wilbur

[Rajan]

Hi Wilbur,

Can you tell us where you have applied this translation ?

- Rajan

[Wilbur Lam]

Hi Rajan,

I have it as follow:

-----------------------

voice translation-rule 1
 rule 1 /^0/ /74000/
!
!
voice translation-profile oper
translate called 1

-------------------------

Any thoughts? Anything else I should have?

Thx!

Best, W

[Rajan]

Where exactly you have applied this voice translation profile ?

[Wilbur Lam]

Not apply to anywhere at this time that's why I asked about dial peer.

Thx.

Best,W

[Rajan]

If you apply it under call-manager-fallback, it applies for both inbound and outbound calls. If thats fine in your scenario, you can do that. WHenever an inbound/outbound call with a called number 0 dialed, it will be converted to 74000 and then routed.

Else if you want to apply at the dial-peer level, then you need to apply it in the matching inbound dial-peer to convert the called number from 0 to 74000 and then match an outbound dial-peer for 74000.

http://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/64020-number-voice-translation-profiles.html#con10b

HTH

Rajan

Pls rate all useful posts

[Wilbur Lam]

The unit is running on CME/SRST "telephony-service" not "call-manager-fallback". Its one or the other. I'll try dial-peer next scheduled maintenance opening. 

I'm thinking the following. Pls let me know what you think.

dial-peer voice 74000 voip
description Operator in SRST mode
translation-profile outgoing oper
destination-pattern ^0$
session target ipv4:10.30.200.5

Thx,

Best, W