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3164 "Failed to process nxos image". Pre-upgrade check failed. Return code 0x404F0003 (SRG file not present/some modules are not supported in target image). 2020 Jan 17 15:15:15 switch %$ VDC-1 %$ %USER-0-SYSTEM_MSG: ISSU ERROR: nbi_open failed. - new_installer

ManuelRubio2020
Level 1
Level 1

Hello Guys, I am trying to flash a 3164 from 7.0(3)I7(5a) to  nxos.7.0.3.I4.8.bin But i keep getting the below error:

I do have space so i do not think it's a space issue.

Any ideas?

 

Thank you.

 

 

switch# sh ver
Cisco Nexus Operating System (NX-OS) Software
TAC support: http://www.cisco.com/tac
Copyright (C) 2002-2018, Cisco and/or its affiliates.
All rights reserved.
The copyrights to certain works contained in this software are
owned by other third parties and used and distributed under their own
licenses, such as open source. This software is provided "as is," and unless
otherwise stated, there is no warranty, express or implied, including but not
limited to warranties of merchantability and fitness for a particular purpose.
Certain components of this software are licensed under
the GNU General Public License (GPL) version 2.0 or
GNU General Public License (GPL) version 3.0 or the GNU
Lesser General Public License (LGPL) Version 2.1 or
Lesser General Public License (LGPL) Version 2.0.
A copy of each such license is available at
http://www.opensource.org/licenses/gpl-2.0.php and
http://opensource.org/licenses/gpl-3.0.html and
http://www.opensource.org/licenses/lgpl-2.1.php and
http://www.gnu.org/licenses/old-licenses/library.txt.

Software
BIOS: version 08.34
NXOS: version 7.0(3)I7(5a)
BIOS compile time: 04/26/2018
NXOS image file is: bootflash:///nxos.7.0.3.I7.5a.bin
NXOS compile time: 10/12/2018 19:00:00 [10/13/2018 03:16:04]


Hardware
cisco Nexus3000 C3164PQ Chassis (Nexus 9000 Series)
Intel(R) Xeon(R) CPU E5-2420 v2 @ 2.20GHz with 16399908 kB of memory.
Processor Board ID FDO223422VU

Device name: switch
bootflash: 51496280 kB
Kernel uptime is 0 day(s), 12 hour(s), 7 minute(s), 22 second(s)

Last reset at 17638 usecs after Fri Jan 17 03:06:20 2020
Reason: Reset Requested by CLI command reload
System version: 7.0(3)I7(5a)
Service:

plugin
Core Plugin, Ethernet Plugin

Active Package(s):

switch# show install all impact nxos bootflash:nxos.7.0.3.I4.8.bin
Installer will perform impact only check. Please wait.

"Failed to process nxos image".
Pre-upgrade check failed. Return code 0x404F0003 (SRG file not present/some modules are not supported in target image).
2020 Jan 17 15:15:15 switch %$ VDC-1 %$ %USER-0-SYSTEM_MSG: ISSU ERROR: nbi_open failed. - new_installer
switch# dir
4096 Jan 14 22:02:36 2020 .rpmstore/
4096 Jan 14 22:02:53 2020 .swtam/
0 Jan 14 22:02:46 2020 bootflash_sync_list
4096 Oct 26 21:53:01 2018 home/
337 Oct 26 21:55:11 2018 license_FDO223422VU_13.lic
4096 Jan 17 15:15:15 2020 lost+found/
702630912 Jan 17 03:49:28 2020 nxos.7.0.3.I4.8.bin
1006938112 Jan 14 21:49:57 2020 nxos.7.0.3.I7.5a.bin
0 Jan 14 22:03:20 2020 platform-sdk.cmd
4096 Oct 26 21:58:10 2018 scripts/
4096 Oct 26 21:57:54 2018 virtual-instance/

Usage for bootflash://
2105118720 bytes used
49799405568 bytes free
51904524288 bytes total

1 Reply 1

r.heitmann
Level 1
Level 1

well - this is usually _really_ simple, I had this just seconds ago..

Szenario

* given a non-XL Nexus 31..-Switch

Process

(1) you copy using a protocol of your choice (SCP if you like it) the new "nxos"-image

  * of course you chose the "compact"-image.

(2) you try "show install ..." and it fails with "SRG file missing", "SRG extraction failed", "SRG file not present/some modules are not supported in target image"

(3) you find, that the "bootflash:" is full

(4) you clean up

(5) "show install nxos" still fails.

Reason:

* the "copy"-process (task #1) aborted since there was not enough space

  * an incomplete part of the nxos-file has been transferred

  * so there really is no SRG-info available in this file

Solution:

* delete the broken nxos-file

* copy the nxos-file agein

should work.

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