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*** Bus Error (Load) Exception ***

chhayheng
Level 1
Level 1

Hello All,

I got error message when I my router first boot (3845).

*** Bus Error (Load) Exception ***
Access address = 0x835acaf7
PC = 0x8000c438, SP = 0x8000c408, RA = 0xbfd9de20
Cause Reg = 0x0000041c, Status Reg = 0x30408003
Uncorrectable ECC from L2 cache or memory: 0xc1dc0000
0x00100208A0 = 0x3bfa8376
0x00100208A8 = 0x7d4e3bda
0x00100208B0 = 0xac1deda0
0x00100208B8 = 0x1dedac1d
0x00100208C0 = 0x00000000
0x00100208C8 = 0x000001ff
CPO_ECC (reg 26/0): 0x00000000
CPO_ECC (reg 26/1): 0x0fc00920
CPO_CACHERI (reg 27/0): 0x34000b20
CPO_CACHERD (reg 27/1): 0x00001da0
CPO_CCHEDPA (reg 27/3): 0x0000bda0

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.

System Bootstrap, Version 12.4(13r)T11, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2008 by cisco Systems, Inc.

Total memory size = 512 MB - DIMM0 = 512 MB, DIMM1 = 0 MB
c3845 platform with 524288 Kbytes of main memory
Main memory is configured to 72/0(dimm 0/1) bit mode with ECC enabled


Upgrade ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb40
program load complete, entry point: 0x8000f000, size: 0xcb40

what is the problem ?

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

Does the router have any modules or HWIC cards?  If so, remove them all and then reboot the router. 

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