Cisco Nexus N9K-C9372TX Restart Itself

[utawakevou]

Did a show system reset-reason and this shows up

At 283233 usecs after Wed Nov 8 17:25:19 2017
Reason: Reset Requested due to Fatal Module Error
Service: System manager
Version: 6.1(2)I3(3a)

Ran show module internal errors and come up with this 184 lines of messages. Appreciate any help. Wouldn't want this happen during peak hours. 

Thanks

[Wes Austin]

I would open a TAC case for the best support and diagnosis of the problem. That way they can replace any components if a hardware replacement is warranted.

[utawakevou]

Thanks @Wes Austin. Haven't had any experience  doing a TAC case before. How do I go about doing that ? I'm pretty sure with the cost of the 2 N9K-C9372TX we have something out there that guarantee us TAC support 

[Rick1776]

If you look at the BOM for the purchase and you have part numbers that start with CON or have the letter SNTP or ONT you'll have smartnet with Access to TAC.

You can also use the Serial number of the device in question to open up a TAC case as well.

Go to this link to open up a request.
https://mycase.cloudapps.cisco.com/create/start