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Beginner

cisco prime error-backup file transfer

I need help with an error that I'm getting on Cisco Prime:

ERROR : Backup file transfer failed due to invalid repository
configuration or insufficient disk space in the given repository or
the repository is not writable

Has anyone else had this error or know how to fix it? Prime is new to me, and I'm still trying to figure it out.

6 REPLIES 6
Cisco Employee

Re: cisco prime error-backup file transfer

If you are using SFTP/FTP/NFS mechanism for backup to your remote repository, please confirm you can reach the same IP/FQDN from another server/client with the same credentials, and confirm you can create files at the remote SFTP/FTP/NFS server.

 

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-0/administrator/guide/PIAdminBook/backup_restore.html#93836

 

Thanks,

Kirk...

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Beginner

Re: cisco prime error-backup file transfer

Hi Kirk, yes I can reach the FTP location from another source...and it is working.

I also have an ISE instance that uses the same FTP server for backup - and this works but not the prime backups.

Is there a CLI command I can try from inside Prime for back-ups?
Beginner

Re: cisco prime error-backup file transfer

I have managed to resolve the issue: recreated the FTP repository link location and the back-up ran without an issue.

Beginner

Re: cisco prime error-backup file transfer

Prime Version 3.5

Using ssh or sftp in the cli to access the remote storage is no problem at all and have 70 GB free of diskspace.

It is also possible to write to the folder!

 

-show repository mybackup give the message: % User authentication error.

 

I deleted and made the repository again but did not solve the issue.

In shell editing the etc/ssh/sshd_config file by adding "PasswordAuthentication yes" and restarting the sshd service was not helping either.

ERROR : Backup file transfer failed due to invalid repository configuration or insufficient disk space in the given repository or the repository is not writable

% User authentication error

TAC case in progress

 

Beginner

Re: cisco prime error-backup file transfer

Hi Eric,

 

Same issue here.

 

Let me know if its fixed , if yes let me know how.

 

Regards

Binny

Beginner

Re: cisco prime error-backup file transfer

I have the same issue with Prime 3.4, i tried to make a backup to the repository (ftp) several times, the transfer always stops at 3,5GB with the described message from laura.

I can transfer larger files from another device in the same subnet where the prime is to the FTP-Server without problems, only prime stps the transfer at 3,5GB.

I wanted to do an upgrade to Prime 3.6 and it drives me crazy.

 

Regards

Wolfgang

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