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Cisco Prime Infrastructure - cdp neighbor none detected

piotrPaszk
Level 1
Level 1

Hello,

I have to sort out cisco prime with 140 locations and 1000 AP distributed accords IPVPN and put them into maps and correct locations as for now there is only chaos.  The plan was to generate a report from prime in order to find out which switch individual APs are connected to, but the prime does not see most of the neighbors, just some. I would like to mention that switches er not in cisco prime for the moment. When I run cdp neighbor directly on an AP I get neighbors info. Do I have to switch something on in order to get prime to get neighbor details ?

Best regards,

Piotr  

3 Replies 3

faisalcis1
Level 1
Level 1

Hi Piotr,

You have to make sure everything which makes up your WLAN setup is integrated to your Prime Infrastructure. This means Prime should know the following.

1. All the switches in the network

2. All the wireless controller in the network

3. All the routers in the network

Without devices being integrated to Cisco Prime you will not get the full visibility.

Regards,

We have this problem too and all of the Routers, Switches, LWAPP and autonomous WAP are in Prime and the CDP is is enabled.  Check the device and for some they are reporting.

Example from report:

mxgua02lw01 44:d3:ca:fa:b7:6e 172.21.2.201 AIR-CAP3502I-A-K9 System Campus > mxgua02 > 2nd Floor uschd00wc01
mxgua02lw02 44:d3:ca:af:1b:ec 172.21.2.202 AIR-CAP3502I-A-K9 System Campus > mxgua02 > 2nd Floor uschd00wc01
mxgua02lw03 44:d3:ca:af:5a:bc 172.21.2.203 AIR-CAP3502I-A-K9 System Campus > mxgua02 > 2nd Floor uschd00wc01
mxgua02lw05 b0:aa:77:eb:94:07 172.21.2.205 AIR-CAP3602I-A-K9 System Campus > mxgua02 > 1st Floor uschd00wc01
mxgua02lw06 00:1f:ca:28:8d:5c 172.21.2.206 AIR-LAP1242AG-A-K9 System Campus > mxgua02 > 1st Floor uschd00wc01 mxgua02sw01.avnet.com 172.21.2.254 GigabitEthernet1/0/45
mxgua02lw07 b0:aa:77:eb:96:5d 172.21.2.207 AIR-CAP3602I-A-K9 System Campus > mxgua02 > 1st Floor uschd00wc01
mxgua02lw09 00:1f:ca:28:8d:d6 172.21.2.209 AIR-LAP1242AG-A-K9 System Campus > mxgua02 > 2nd Floor uschd00wc01 mxgua02sw05.avnet.com 172.21.1.232 GigabitEthernet1/0/1
mxgua02lw10 00:1f:ca:28:8e:04 172.21.2.210 AIR-LAP1242AG-A-K9 System Campus > mxgua02 > 2nd Floor uschd00wc01 mxgua02sw05.avnet.com 172.21.1.232 GigabitEthernet1/0/2
mxgua02lw11 00:1f:ca:28:8c:0a 172.21.2.211 AIR-LAP1242AG-A-K9 System Campus > mxgua02 > 2nd Floor uschd00wc01 mxgua02sw05.avnet.com 172.21.1.232 GigabitEthernet1/0/3

Here is an expert of the report.  Also tried changing the telnet setting to Global did no good.