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AMA event- Migrating Existing Networks to Cisco ACI
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Configure sub queues for call centre routing/reporting

Hello - I need to understand how/if we can configure sub-queues in CISCO for different delivery centers for 1 primary queue. 

We recently changed our call routing to CISCO from another platform and are currently unable divide the call routings to 2 other center's in sub-queues for better individual center-wise reporting of operational metrics. 

Thanks in advance.

-Nikhil

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