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Disconnected from Ethernet

paul.fair1
Level 1
Level 1

Hello, I have just received my Cisco Polycom and had it set up but it keeps reading the message "Disconnected Ethernet"
Could you please help me with this.
Thanks.

1 Reply 1

Charles Hill
VIP Alumni
VIP Alumni

The two problems I have seen that caused this error are;

-> cabling issue; move it to a known working jack to verify cabling. Plug it directly into the switch to eliminate cabling.

-> other is a bad phone.

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