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DX80 HDMI and Call: controls flashing

RichardFeist
Level 1
Level 1

Our DX80 is connected to the corp network, we use for video conf and also to display screen contents via HDMI connection to a laptop.  When both are in progress, the call controls constantly flash as if the screen was being constantly touched, so often and fast the actual touch controls can't be used and it is very distracting. Unplugging the HDMI connection stops this behavior.  It happens with any computer connected to HDMI with a call in progress. Any solution? Cleaning the screen did not help.

1 Reply 1

Kirk J
Cisco Employee
Cisco Employee

For faster response, please try posting in the TelePresense area of the forums.

https://community.cisco.com/t5/telepresence-and-video/bd-p/discussions-telepresence-video-infra

You are posting in the DataCenter area.

 

Kirk...