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FEX NX-OS Issue?

Marcel Zehnder
Spotlight
Spotlight

Hi there

Today i tried to configure a N2K-C2232PF-10GE FEX on a  N5K-C5020P-BF. Running 5.0.3.N1.1b code I wasn't able to get the FEX working and there were a lot of strange errors:


2011 May  4 12:31:50 N5K %SATCTRL-FEX111-2-SOHMS_ENV_ERROR: FEX-111 shutting down in 60s due to fan direction incompatible

2011 May  4 12:32:41 N5K %SATCTRL-FEX111-2-SOHMS_ENV_ERROR: FEX-111 shutting down in 10s due to fan direction incompatible

2011 May  4 12:32:51 N5K %SATCTRL-FEX111-2-SOHMS_ENV_ERROR: FEX-111 is shutting down

2011 May  4 12:33:19 N5K %PFMA-2-FEX_STATUS: Fex 111 is offline

After downgrading to 5.0.2.N2.1  the FEX worked without any problems.

Is there a known bug or does anybody seen something like this before?

Thanks for your responses

Marcel

1 Accepted Solution

Accepted Solutions

garhall
Level 1
Level 1

Hi Marcel,

This is most likely due to the following bug:

CSCto81320    N2K-C2232-FAN parts misidentified as N2K-C2232-FAN-B parts

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto81320

Symptom:
The N2K-C2232-FAN part is being misidentified as the part N2K-C2232-FAN-B and
causes the FEX to go down because it is incompatible to have a back-to-front
airflow fan module with a front-to-back power supply.

You will see the following error messages in the "show log" output.

2011 Apr 14 06:53:02 nex5k-a %SATCTRL-FEX103-2-SOHMS_ENV_ERROR: FEX-103
shutting down in 50s due to fan direction incompatible
2011 Apr 14 06:53:12 nex5k-a %SATCTRL-FEX103-2-SOHMS_ENV_ERROR: FEX-103
shutting down in 40s due to fan direction incompatible

Also in the "show inventory" output you will see that the switch is
misidentifying the part.

NAME: "FEX 103 Fan 1", DESCR: "Fabric Extender Fan module"
PID: N2K-C2232-FAN-B   , VID: N/A , SN: N/A


Conditions:
How to tell if you are running into this issue.

Method A:
1. Confirm the sticker on the part says N2K-C2232-FAN and not N2K-C2232-FAN-B.
2. Look at the "show inventory" output and see that the part is identified as
N2K-C2232-FAN-B instead of N2K-C2232-FAN

Method B:
1. Confirm the sticker on the part says N2K-C2232-FAN and not N2K-C2232-FAN-B.
2. Look at the connector and see that the wiring is reversed as per the
pictures attached.

Workaround:
None. You will have to do a RMA to get a correctly wired N2K-C2232-FAN module.

------------------------

If you run the 'show inventory' command does it show the part mentioned in the above notes?

Thanks,

/gary

View solution in original post

3 Replies 3

garhall
Level 1
Level 1

Hi Marcel,

This is most likely due to the following bug:

CSCto81320    N2K-C2232-FAN parts misidentified as N2K-C2232-FAN-B parts

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto81320

Symptom:
The N2K-C2232-FAN part is being misidentified as the part N2K-C2232-FAN-B and
causes the FEX to go down because it is incompatible to have a back-to-front
airflow fan module with a front-to-back power supply.

You will see the following error messages in the "show log" output.

2011 Apr 14 06:53:02 nex5k-a %SATCTRL-FEX103-2-SOHMS_ENV_ERROR: FEX-103
shutting down in 50s due to fan direction incompatible
2011 Apr 14 06:53:12 nex5k-a %SATCTRL-FEX103-2-SOHMS_ENV_ERROR: FEX-103
shutting down in 40s due to fan direction incompatible

Also in the "show inventory" output you will see that the switch is
misidentifying the part.

NAME: "FEX 103 Fan 1", DESCR: "Fabric Extender Fan module"
PID: N2K-C2232-FAN-B   , VID: N/A , SN: N/A


Conditions:
How to tell if you are running into this issue.

Method A:
1. Confirm the sticker on the part says N2K-C2232-FAN and not N2K-C2232-FAN-B.
2. Look at the "show inventory" output and see that the part is identified as
N2K-C2232-FAN-B instead of N2K-C2232-FAN

Method B:
1. Confirm the sticker on the part says N2K-C2232-FAN and not N2K-C2232-FAN-B.
2. Look at the connector and see that the wiring is reversed as per the
pictures attached.

Workaround:
None. You will have to do a RMA to get a correctly wired N2K-C2232-FAN module.

------------------------

If you run the 'show inventory' command does it show the part mentioned in the above notes?

Thanks,

/gary

Thanks, next time I check the Bug DB first ;-)

Hey Marcel,

No worries, glad to be of assistance.

/gary