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Beginner

Hyperflex 2.6(1b) cannot login into HyperFlex Connect

Hello,

so i just finished to install two hyperflex clusters using the 2.6 data platform installer.

Everything went right, cluster deployed and configured but for some reason i cannot login into the HyperFlex Connect GUI.

When i try to connect i receive "Authentication failed. Please check your user name and password and verify that the system configuration adheres to prerequisites (100005)" but the same credentials allow me to login via CLI. I'm using username "root" or "admin"

Any idea?

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Accepted Solutions
Cisco Employee

Re: Hyperflex 2.6(1b) cannot login into HyperFlex Connect

Hi Andrea,

Starting with HXDP 2.5 and later releases, we have a new HX Connect UI. To login as a local administrator, try "local/root" and use the user-supplied controller VM password you specified during installation.

You also have the option to login using vCenter SSO. As an example, you can sign in using administrator@vsphere.local. User privileges in HX Connect UI are based on assigned vCenter roles. Make sure time is properly synced on vCenter and your HX cluster for this SSO auth functionality to work properly.

Please give these options a try.

-Jonathan

2 REPLIES
Cisco Employee

Re: Hyperflex 2.6(1b) cannot login into HyperFlex Connect

Hi Andrea,

Starting with HXDP 2.5 and later releases, we have a new HX Connect UI. To login as a local administrator, try "local/root" and use the user-supplied controller VM password you specified during installation.

You also have the option to login using vCenter SSO. As an example, you can sign in using administrator@vsphere.local. User privileges in HX Connect UI are based on assigned vCenter roles. Make sure time is properly synced on vCenter and your HX cluster for this SSO auth functionality to work properly.

Please give these options a try.

-Jonathan

Beginner

Re: Hyperflex 2.6(1b) cannot login into HyperFlex Connect

Thank you, it works!

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