03-25-2011 03:32 AM - modifié 03-01-2019 06:55 AM
Hi,
We've tried installing a N7K-M132XP-12L blade into our Nexus 7010 , but it's reporting the following issue.
%PLATFORM-2-MOD_PWRIDPROM_SW_CARD_ID_UNKNOWN: Module 7 failed to power up. (Unknown card. Could not get software-card-id)
The Nexus is running NX-OS 5.0.(3).
I,ve checked the system messages, but doesn't seem provide a solid solution.
Error Message PLATFORM-2-MOD_PWRIDPROM_SW_CARD_ID_UNKNOWN: Module [dec] failed to power up. (Unknown card. Could not get software-card-id)
Explanation The module cannot be powered up due to missing SWID in core-plugin for thiscard ID.
Recommended Action Enter a 'show platform internal all module [decimal digit]' and 'show module internal all module [decimal digit]' 'show sprom module [dec] [dec]' to read module IDPROM contents to collect more information.
Are there any know issues , or compatibility problems using these XL cards rather that the N7K-M132XP-12, which is happily running in another slot on this Nexus.
Thnx
le 03-25-2011 04:27 AM
The module you are running requires a minimum software version of 5.1.
You are currently running 5.0.3 which is why the module is not
recognized.
Below is a link that explains this:
http://www.cisco.com/en/US/prod/collateral/switches/ps9441/ps9402/data_s
heet_c78-605482.html
Product Specification
Table 3 lists the specifications for the Cisco Nexus 7000 32-Port 10 Gigabit Ethernet
Module with XL Option.
Table 3. Product Specifications
Item
Specifications
System
Product compatibility
Supported in all Cisco Nexus 7000 Series chassis
Software compatibility
Cisco NX-OS Software Release 5.1 or later (minimum requirement)
You would need to upgrade you software.
Hope this helps.
Regards
Muhammed M
le 03-26-2011 04:36 AM
Thnx, I thought this might be the case. The vendor delivered the wrong card by mistake ; should have been the non-XL version.
le 03-26-2011 05:40 AM
Hi Darren,
Hope your issue have been totally resolved. I would request you to click on the answered button if you think that the answer is useful so that it will also help others to verify the same.
regards
Muhammed M
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