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Prime Device Pack 1 is already part of PI 3.10 error

Hi all,

we did an upgrade to PI 3.10.2 System Patch 1.0.5 + PI 3.10.2 with Prime Data Migration Tool Update 04 1.0.0 + PI 3.10.3 Release 1.0.0, then got message: Prime Infrastructure 3.10 Device Pack 1 Restart Required Version 1.0 PI 3.10

and following error at "Install" - Prime Infrastructure 3.10 Device Pack 1 is already part of PI 3.10.2.
are only the APs1830, 2600, 2700 and 2800 shown, but C9120AXI-E are missing, probably because of the same issue;

PI1:loading DP1 - therefore upgrade needs to finish and then comes the above error:

PI_3_10_DevicePack.JPGPI1.JPGPI2.JPG

may you advise what we did wrong ?

Best Regards

1 Reply 1

balaji.bandi
Hall of Fame
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if you already have patch 2 - then you need to install

balajibandi_0-1679058033468.png

 

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