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7500(rsp8) router error..

zesum
Level 1
Level 1

hello

We have 7513router(RSP8).

After Router booting, so have many error message..

help me please..

sh log

Syslog logging: enabled (0 messages dropped, 0 flushes, 0 overruns)

Console logging: level debugging, 126 messages logged

Monitor logging: level debugging, 0 messages logged

Buffer logging: level debugging, 126 messages logged

Trap logging: level informational, 232 message lines logged

Log Buffer (65536 bytes):

00:00:52: %CI-4-COND: Restarting with 5 recent soft power shutdowns

(or system just powered-on)

00:01:04: %SYS-5-CONFIG_I: Configured from memory by console

00:01:04: %RSP-3-FOREVER: cmd 87 to FSIP (slot 12) took 15606 usecs, done 1

-Traceback= 6037B1F0 6037B804 60375EB4 60385A44 60382CF8 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:04: %RSP-3-FOREVER: cmd 49 to FSIP (slot 12) took 14173 usecs, done 1

-Traceback= 6037B1F0 6037B804 603737C0 60385A50 60382CF8 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:04: %RSP-3-FOREVER: cmd 2 to FSIP (slot 12) took 14118 usecs, done 1

-Traceback= 6037B1F0 6037B804 603736BC 603835F8 60382D24 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:04: %RSP-3-FOREVER: cmd 63 to FSIP (slot 12) took 14264 usecs, done 1

-Traceback= 6037B1F0 6037B804 60374200 60383604 60382D24 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:05: %RSP-3-FOREVER: cmd 2 to FSIP (slot 12) took 14151 usecs, done 1

-Traceback= 6037B1F0 6037B804 603736BC 60381F34 60382D40 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:05: %RSP-3-FOREVER: cmd 68 to FSIP (slot 12) took 14276 usecs, done 1

-Traceback= 6037B1F0 6037B804 6037423C 60381F40 60382D40 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:05: %RSP-3-FOREVER: cmd 2 to FSIP (slot 12) took 14157 usecs, done 1

-Traceback= 6037B1F0 6037B804 603736BC 60381FEC 60382D5C 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:05: %RSP-3-FOREVER: cmd 69 to FSIP (slot 12) took 14291 usecs, done 1

-Traceback= 6037B1F0 6037B804 60374278 60381FF8 60382D5C 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:05: %RSP-3-FOREVER: cmd 2 to FSIP (slot 12) took 14165 usecs, done 1

-Traceback= 6037B1F0 6037B804 603736BC 603820B4 60382D70 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:05: %RSP-3-FOREVER: cmd 66 to FSIP (slot 12) took 14285 usecs, done 1

-Traceback= 6037B1F0 6037B804 603742F0 603820C0 60382D70 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:05: %RSP-3-FOREVER: cmd 67 to FSIP (slot 12) took 14172 usecs, done 1

......

.......

.........

...........

00:01:06: %RSP-3-FOREVER: cmd 42 to FSIP (slot 12) took 14252 usecs, done 1

-Traceback= 6037B1F0 6037B804 60373764 60382458 60383118 60378894 60378B60 60378D44 60256C64 602E1104 602E10F0

00:01:06: %LINK-5-CHANGED: Interface Serial8/1/1, changed state to administratively down

00:01:06: %LINK-5-CHANGED: Interface Serial12/3, changed state to administratively down

00:01:07: %SYS-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) RSP Software (RSP-JSV-M), Version 12.1(20), RELEASE SOFTWARE (fc2)

....

1 Reply 1

Hello,

this could be related to a fan failure, a power supply failure, or an overheated router.

Check out this document to troubleshoot:

http://www.cisco.com/warp/public/108/hwts_7500_17852.html

Here is the original output from the Cisco error message decoder:

1. %CI-4-COND: Restarting with [int] recent soft power shutdowns

(or system just powered-on)

The router is restarting after a soft shutdown because of an over temperature condition. The router has determined that the temperature rose above the board shutdown trip point, and a soft shutdown has occurred. The power suppli es, fans, and CI continue to run.

The router is restarting because the system has cooled below the board restart trip point. A counter is started after the first time the router is shut down because of an over temperature condition. If the router shuts down and restarts repeatedly, the router will undergo a hard shutdown, which requires a power cycle to recover. The counter will be reset to zero when the router has been up for six hours and the router temperature has not risen above the board shutdown trip point.

Regards,

Georg

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