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can't use Cisco network assistant to connect to 2951 router

LAAsm2012b
Level 1
Level 1

CNA version is 7.5(6)

router: Cisco 2951

error: unable to connect

are able to connect to other switches, such as 2970

questions:

1. is there any configuration needs to be done to connect to 2951 though CNA?

2. is 2951 supported device in CNA?

thanks.                 

2 Replies 2

Richard Burts
Hall of Fame
Hall of Fame

There is a requirement that the configuration enable the GUI for remote access. If you would post the router config we can see if this is the case. It is also possible that there is an issue with authentication. When you attempt to connect do you receive a prompt? Do you receive any error message?

HTH

Rick

Sent from Cisco Technical Support iPhone App

HTH

Rick

do u mean a configuration on every switch & Router that needs to be able viewed by CNA? is the CLI standard or depends on the model? can u pls post the CLI here or direct me to the proper link? thx.

error is "unable to connect", that's it

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