01-14-2016 12:43 PM - edited 03-03-2019 08:06 AM
Hello, we have a Catalyst Express 500-24PC that's 8 years old and seems to be acting up. Phones are going dead and calls will have no sound and/or ring busy. A reboot of the CE500 seems to fix the issues for a day or so.
What is a suitable replacement for this switch? Something cost effective. Only about 8 phones/PCs, a server and printer in this branch office and 2 VLANs.
I searched and found a thread where someone was using this: https://www.cdw.com/shop/products/Cisco-Small-Business-Smart-Plus-SG220-26P-switch-26-ports-managed-d/3437905.aspx?pfm=srh
Thanks in advance!
01-15-2016 12:57 AM
I prefer the 2960-X series:
WS-C2960X-24PSQ-L is interesting. It has 8 ports of PoE. Note that in our market the 24 port PoE version (WS-C2960X-24PS-L) is actually cheaper - so check out the options.
The 2960-X series also has models with 10Gbe uplinks - perfect for a server ...
01-26-2016 09:55 AM
Hello, i ended up replacing the CE500 with an SG300...worked great. But my phones are still randomly going to Fast Busy when trying to make a call. Not sure of the first place to look.
We have a CUCM6.1 setup with mostly 7941's in this branch office. Are these phones losing connection to the CAll manager when they goto fast busy? Resetting the switch fixes the issue.
TIA
01-26-2016 11:34 AM
You really should have gone with that 2960-X ... are there any firmware updates for the switch? If a switch reboot sorts the problem it sounds like a switch fault.
01-26-2016 01:12 PM
Honestly, there's 2 people in this office with about 8 phones. The CE500 switch I had to reboot it to get phones to work too.
I did upgrade firmware on new switch before I sent it out. (I am remote)
I did make a change to the router bout the time I started having this issue: https://supportforums.cisco.com/discussion/12726376/slow-2801-performance
This coincided with a user in the remote office randomly pluggin in industrial devices and killing ports on the old switch....hence why I thought it was only a switch issue. Now i'm not sure.
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