Cisco 3640 w/ NM2FE2W & Wic2t on IOS 12.3

[roon251]

Hi,

I have a Cisco 3640 which i just bought from ebay. The router has 12.3

IOS loaded on it.

I bought a WIC-2T from another person. Now the Wic-2T doesnt seem to be

getting detected by the Router. Show diag gives the following:

NM-2FE2W Port adapter, 2 ports (Could someone explain this and

the next line pls. Is the Module itself at fault?)

Port adapter is disabled

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.0

Top Assy. Part Number : 800-04797-01

Board Revision : E0

Deviation Number : 0-0

Fab Version : 04

PCB Serial Number : JAD06220LKQ

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 00 D8 41 01 00 C0 46 03 20 00 12 BD 01

0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 4A 41 44 30

0x20: 36 32 32 30 4C 4B 51 03 00 81 00 00 00 00 04 00

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

What might be the problem? I tried removing and reinserting the card,

to no avail.

Is the card bad? Could I have the wrong IOS? Will it work with 12.2? I

have 12.3 now, currently. The wic-2t compatability listing does not

explicitly list 12.3, thats why Im asking.

Just want to make sure that it isnt something other than just the card

being a dud.

Show interface displays the fastethernet0/0 and 0/1 interfaces but not

the serials.

Thanks in advance.

[roon251]

Also show slot1 displays

%Device 'slot1:' is in REMOVED state

%Error show slot1: (No device available)

This is despite the fact that show interface diplays the ethernet ports on the module in this slot as being just fine.

Please help! :)

Thanks

[thisisshanky]

Give a show version and paste the output here for more analysis.

[roon251]

Ah something great just happened :)

Was playing around with setup and grrr ...

used:

user name: roon

and password: roon

I got a message that password is too short, but I ignored it.

Now I cant seem to login through the console.

It prompts me for the login & password, I enter roon/roon and now it wont let me in .. grrr.

Lol, now what :) ? I tried holding down/pressing break repeatedly. Doesnt work.

Sorry for being so newbie like at this, I just am a newb, sorry.

[thisisshanky]

Depending on what operating system you have and what software you use, the break keys might different. Here is a link which shows the different break sequences.

http://www.cisco.com/en/US/products/hw/routers/ps133/products_tech_note09186a0080174a34.shtml

Mostly Ctrl+ Break should work in your case.

Here is also a link to password recovery on 3600.

http://www.cisco.com/en/US/products/hw/routers/ps274/products_password_recovery09186a0080094774.shtml

Your IOS might not be compatible with your WIC. So I wanted the show version output to see what version/feature set of IOS you are using.

[roon251]

ok here it goes:

IOS (tm) 3600 Software (C3640-JK9O3S-M), Version 12.3(1), RELEASE SOFTWARE (fc3)

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Thu 15-May-03 00:29 by dchih

Image text-base: 0x60008950, data-base: 0x62050000

ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE (f

c1)

Router uptime is 0 minutes

System returned to ROM by reload

System image file is "flash:c3640-jk8o3s-mz.123-1.bin"

Cisco dislclaimer ...

End cisco Disclaimer

isco 3640 (R4700) processor (revision 0x00) with 125952K/5120K bytes of memory.

Processor board ID 17633205

R4700 CPU at 100Mhz, Implementation 33, Rev 1.0

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

TN3270 Emulation software.

2 FastEthernet/IEEE 802.3 interface(s)

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of non-volatile configuration memory.

32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

[thisisshanky]

12.3.1 version of IOS does support both the NM and your WIC. Have you checked if you have inserted the wic properly ? Also try swapping it into the second slot on the NM. There could also be a possibility that the WIC is bad. Hopefully you did not insert the wic when the power was on. WICs are not hot swappable.

[roon251]

Hi,

Thanks for all the help!!

I installed the wic with power off, as per the instructions.

But tell me, should I be seing stuff like this?

show diag returns the following:

NM-2FE2W Port adapter, 2 ports Port adapter is disabled

Port adapter insertion time unknown

Show slot1 returns:

%Device 'slot1:' is in REMOVED state

%Error show slot1: (No device available)

This is despite the fact that show interface diplays the ethernet ports just fine.

bootup gives the following strange message:

*Mar 1 00:00:09.931: %FECPM-1-INITFAIL: NM slot 1: PCI dev 0 init

failed

*Mar 1 00:00:10.019: %FECPM-1-DISCOVER: NM slot 1: only 2 PCI dev

found

Could the module be bad? Is there any sure-shot way of finding out?

Thanks!

[thisisshanky]

Decoding the last 2 syslog messages, indicate the following at the Cisco's website.

"Power down, reinsert the port module, and reboot. If this message recurs, copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information".

Since this has already been done, there could be possibility that the wic is bad.

To decode a show diag output, can you paste a full output of show diag.