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Modem Robotics deadlocks on module WIC-2A/S

admin_2
Level 3
Level 3

Hello,

There are cisco 1751V, WIC-2A/S and two modems

ati7

3Com USRobotics Courier V.Everything Configuration Profile...

Product type Russia External

Product ID 41345300

Options HST,V32bis,Terbo,VFC,V34+,x2,V90

Fax Options Class 1,Class 2.0

Clock Freq 25 Mhz

Flash ROM 1024k

Ram 256k

They are connected to router Cisco 1751-V (it is collected Dial-Up pool).

Modems work during midday, and then hang does not burn light-emitting diode DTR.

Helps only reload Cisco. (Shutdown, no Shutdown the interface For the concrete modem, and also it is simple reload the modem it is unsuccessful).

Change of a software, replacement of registers with the modem to success has not resulted.

Itself Robotics refers to problems with a router. Whether is at Cisco for 1751-V built - in modems Dial-Up?

How to solve this problem?

Beforehand thanks for the answer,

Anton Yushin

Russia, Saratov, Tehnoserv 7 8452 283609

yan@tserv.ru

2 Replies 2

tepatel
Cisco Employee
Cisco Employee

Pl. try to cleanup the config.. Try to use "modem autoconfigure discovery" under the line instead of "modem autoconfigure type usr_courier.

After that turn on following debug

debug confmodem

term mon

and then issue "clear line 1" and same for 2,3 and 4. That way ios will detect a modem on the line and configure it for speed etc..

After that try to dialin and moniter it. If it hangs again, issue "sh line x" where x is the line number on which modem is connected showing a probelm.Pl. post debug and show command here if problem continues.

makchitale
Level 6
Level 6

I have had some good luck with the following modemcap when using external USR modem,

conf t

modemcap edit USR misc AT&F1S0=1&C1&D2&A1&W

line 1 4

modem autoconfigure type USR

Also ensure that we have dip switches 3&8 down, rest up.

Thanks, Mak.