02-20-2005 11:10 PM - edited 03-02-2019 09:46 PM
how to use serial no. to trace back the product in cisco web base
02-21-2005 02:09 PM
not sure if I understand your question. However you can try the the service contract center
http://www.cisco.com/cgi-bin/front.x/scccibdispatch?AppName=ContractAgent&Form=Home
Click the pull down menu and select 'Serial Number'.
regards
-Alok
02-21-2005 08:13 PM
Hi Alagrawa,
Thanks for your kinly reply,
but it mjust under service contract.
is it any way which can do the job without any cisco service contract.
said, if I have a serial no, and I want to verify the product.
I have a case cat5500, the power suppy's label is B verison, but show system is B version, and the IOS compiled at 1999,is later after the B version production.
so the CAT os should show up the B version
what should I do next ?
02-21-2005 08:51 PM
can you post the serial number? i'll try and check up the exact product part number.
regards
-Alok
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