We are having big problems trying to get RME to pull running configs off Catalyst 4000,5000,6000's etc .... In most cases we are seeing in the update archive the error "Invalid TFTPBOOT directory" . We can't figure out what is causing this , we gone thru with a fine tooth comb the definitions of the passwords , tacacs passwords and snmp read and write community strings but we are still seeing this problem . We have tried deleting defintions and reinserting them and still seeing the same thing . Any ideas of where we can go with this ?
What version of RME is this?. Did you verify the permissions on the tftpboot directory?. You can first try doing manual tftp from the devices to copy the configs to see if it works. If this works, that would narrow down the problem to the RME app itself.
I'll ask the unix guys but we are not having any problems updating the archive for any of the routers we have defined . We have tried deleting and and redefining these switches to no avail . It seems to be relegated to strictly Cat OS machines like 4000,5000 , 6000 etc . So far even Cisco hasn't been able to help .
I have just had the same problems on our Solaris box, racking my brains trying to think if i had changed anything on the switches. Logged a call with our support co and they told me that RME tries a number of ways to back up the config, one way telnets onto the switch, and then tftp's the config to the NMS. Anyway, realised that when i was hardeneing the NMS box, i disabled tftp in the /etc/inetd.conf file. Re enabled this and now all works fine.