verify failed when connect ( modem remote access : ppp ) to 2511

[tanakorn]

--begin ciscomoderator note-- The following post has been edited to remove potentially confidential information. Please refrain from posting confidential information on the site to reduce security risks to your network. -- end ciscomoderator note --

i connect from a pc ( modem ) to cisco2511 ( another modem ). when recieved connect and verify username / password , it disconnect.

i use "login local" ( not radius or tacacs ) and use "ppp". the config is :

=======================================================

Current configuration:

!

version 11.3

service timestamps debug uptime

service timestamps log uptime

no service password-encryption

!

hostname Cisco2511

!

enable secret 5 --moderator edit--

enable password --moderator edit--

!

username --moderator edit-- password 0 --moderator edit--

!

!

!

interface Ethernet0

ip address 192.168.1.1 255.255.255.0

!

interface Serial0

no ip address

shutdown

!

interface Serial1

no ip address

shutdown

!

interface Group-Async1

ip unnumbered Ethernet0

encapsulation ppp

ip tcp header-compression passive

async mode interactive

peer default ip address pool setup_pool

ppp authentication chap pap

group-range 1 16

!

router igrp 1

redistribute connected

network 192.168.1.0

network 192.168.10.0

!

ip local pool setup_pool 192.168.1.201 192.168.1.216

ip classless

!

dialer-list 1 protocol ip permit

dialer-list 1 protocol ipx permit

snmp-server community public RO

!

line con 0

line 1 16

autoselect during-login

autoselect ppp

login local

modem Dialin

speed 115200

flowcontrol hardware

line aux 0

line vty 0 4

password --moderator edit--

login

!

end

==========================================================

please help me how to correct this problem.

[makchitale]

Please post the outputs of the following debugs when the call fails:

deb modem / deb ppp nego / deb ppp authent

http://www.cisco.com/warp/public/471/nm-xam_dialin.html

Thanks, Mak.

[tanakorn]

debug output is :

=========================================================

Cisco2511#

2d13h: TTY6: DSR came up

2d13h: tty6: Modem: IDLE->READY

2d13h: TTY6: EXEC creation

2d13h: AAA: parse name=tty6 idb type=10 tty=6

2d13h: AAA: name=tty6 flags=0x11 type=4 shelf=0 slot=0 adapter=0 port=6 channel=0

2d13h: AAA/AUTHEN: create_user (0x18ECD8) user='' ruser='' port='tty6' rem_addr='async/' authen_type=ASCII service=LOGIN priv=1

2d13h: AAA/AUTHEN/START (159376357): port='tty6' list='' action=LOGIN service=LOGIN

2d13h: AAA/AUTHEN/START (159376357): using "default" list

2d13h: AAA/AUTHEN/START (159376357): Method=RADIUS

2d13h: AAA/AUTHEN (159376357): status = ERROR

2d13h: AAA/AUTHEN/START (159376357): Method=LOCAL

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: TTY6: Autoselect(2) sample 80

2d13h: AAA/AUTHEN/CONT (159376357): continue_login (user='(undef)')

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: AAA/AUTHEN/CONT (159376357): Method=LOCAL

2d13h: AAA/AUTHEN/LOCAL (159376357): no username: GETUSER

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: TTY6: Autoselect(2) sample 8080

2d13h: AAA/AUTHEN/CONT (159376357): continue_login (user='')

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: AAA/AUTHEN/CONT (159376357): Method=LOCAL

2d13h: AAA/AUTHEN/LOCAL (159376357): no username: GETUSER

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: TTY6: Autoselect(2) sample 808080

2d13h: AAA/AUTHEN/CONT (159376357): continue_login (user='')

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: AAA/AUTHEN/CONT (159376357): Method=LOCAL

2d13h: AAA/AUTHEN/LOCAL (159376357): no username: GETUSER

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: TTY6: Autoselect(2) sample 808080F8

2d13h: TTY6: Autoselect(2) sample 8080F880

2d13h: AAA/AUTHEN/CONT (159376357): continue_login (user='')

2d13h: AAA/AUTHEN (159376357): status = GETUSER

2d13h: AAA/AUTHEN/CONT (159376357): Method=LOCAL

2d13h: AAA/AUTHEN (159376357): status = GETPASS

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: AAA/AUTHEN/CONT (159376357): continue_login (user='x')

2d13h: AAA/AUTHEN (159376357): status = GETPASS

2d13h: AAA/AUTHEN/CONT (159376357): Method=LOCAL

2d13h: AAA/AUTHEN (159376357): password incorrect

2d13h: AAA/AUTHEN (159376357): status = ERROR

2d13h: AAA/AUTHEN/START (249933881): port='tty6' list='' action=LOGIN service=LOGIN

2d13h: AAA/AUTHEN/START (249933881): Restart

2d13h: AAA/AUTHEN/START (249933881): no methods left to try

2d13h: AAA/AUTHEN (249933881): status = ERROR

2d13h: AAA/AUTHEN/START (249933881): failed to authenticate

2d13h: AAA/AUTHEN: free_user (0x18ECD8) user='x' ruser='' port='tty6' rem_addr='async/' authen_type=ASCII service=LOGIN priv=1

2d13h: AAA: parse name=tty6 idb type=10 tty=6

2d13h: AAA: name=tty6 flags=0x11 type=4 shelf=0 slot=0 adapter=0 port=6 channel=0

2d13h: AAA/AUTHEN: create_user (0x18ECD8) user='' ruser='' port='tty6' rem_addr='async/' authen_type=ASCII service=LOGIN priv=1

2d13h: AAA/AUTHEN/START (113133681): port='tty6' list='' action=LOGIN service=LOGIN

2d13h: AAA/AUTHEN/START (113133681): using "default" list

2d13h: AAA/AUTHEN/START (113133681): Method=RADIUS

2d13h: AAA/AUTHEN (113133681): status = ERROR

2d13h: AAA/AUTHEN/START (113133681): Method=LOCAL

2d13h: AAA/AUTHEN (113133681): status = GETUSER

2d13h: TTY6: Autoselect(2) sample 78FE8080

2d13h: AAA/AUTHEN/CONT (113133681): continue_login (user='(undef)')

2d13h: AAA/AUTHEN (113133681): status = GETUSER

2d13h: AAA/AUTHEN/CONT (113133681): Method=LOCAL

2d13h: AAA/AUTHEN/LOCAL (113133681): no username: GETUSER

2d13h: AAA/AUTHEN (113133681): status = GETUSER

2d13h: TTY6: Autoselect(2) sample FE808078

2d13h: TTY6: Autoselect(2) sample 808078FE

2d13h: TTY6: Autoselect(2) sample 8078FE78

2d13h: TTY6: Autoselect(2) sample 78FE78E0

2d13h: TTY6: Autoselect(2) sample FE78E080

2d13h: AAA/AUTHEN/CONT (113133681): continue_login (user='')

2d13h: AAA/AUTHEN (113133681): status = GETUSER

2d13h: AAA/AUTHEN/CONT (113133681): Method=LOCAL

2d13h: AAA/AUTHEN (113133681): status = GETPASS

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: AAA/AUTHEN/CONT (113133681): continue_login (user='x~x`')

2d13h: AAA/AUTHEN (113133681): status = GETPASS

2d13h: AAA/AUTHEN/CONT (113133681): Method=LOCAL

2d13h: AAA/AUTHEN (113133681): password incorrect

2d13h: AAA/AUTHEN (113133681): status = ERROR

2d13h: AAA/AUTHEN/START (1699685876): port='tty6' list='' action=LOGIN service=LOGIN

2d13h: AAA/AUTHEN/START (1699685876): Restart

2d13h: AAA/AUTHEN/START (1699685876): no methods left to try

2d13h: AAA/AUTHEN (1699685876): status = ERROR

2d13h: AAA/AUTHEN/START (1699685876): failed to authenticate

2d13h: AAA/AUTHEN: free_user (0x18ECD8) user='x~x`' ruser='' port='tty6' rem_addr='async/' authen_type=ASCII service=LOGIN priv=1

2d13h: AAA: parse name=tty6 idb type=10 tty=6

2d13h: AAA: name=tty6 flags=0x11 type=4 shelf=0 slot=0 adapter=0 port=6 channel=0

2d13h: AAA/AUTHEN: create_user (0x18ECD8) user='' ruser='' port='tty6' rem_addr='async/' authen_type=ASCII service=LOGIN priv=1

2d13h: AAA/AUTHEN/START (2594207699): port='tty6' list='' action=LOGIN service=LOGIN

2d13h: AAA/AUTHEN/START (2594207699): using "default" list

2d13h: AAA/AUTHEN/START (2594207699): Method=RADIUS

2d13h: AAA/AUTHEN (2594207699): status = ERROR

2d13h: AAA/AUTHEN/START (2594207699): Method=LOCAL

2d13h: AAA/AUTHEN (2594207699): status = GETUSER

2d13h: TTY6: Autoselect(2) sample 80F88080

2d13h: AAA/AUTHEN/CONT (2594207699): continue_login (user='(undef)')

2d13h: AAA/AUTHEN (2594207699): status = GETUSER

2d13h: AAA/AUTHEN/CONT (2594207699): Method=LOCAL

2d13h: AAA/AUTHEN/LOCAL (2594207699): no username: GETUSER

2d13h: AAA/AUTHEN (2594207699): status = GETUSER

2d13h: TTY6: Autoselect(2) sample F8808078

2d13h: TTY6: Autoselect(2) sample 808078FE

2d13h: TTY6: Autoselect(2) sample 8078FE78

2d13h: TTY6: Autoselect(2) sample 78FE7880

2d13h: AAA/AUTHEN/CONT (2594207699): continue_login (user='')

2d13h: AAA/AUTHEN (2594207699): status = GETUSER

2d13h: AAA/AUTHEN/CONT (2594207699): Method=LOCAL

2d13h: AAA/AUTHEN (2594207699): status = GETPASS

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: TTY6: Autoselect(2) sample [suppressed--line is not echoing]

2d13h: AAA/AUTHEN/CONT (2594207699): continue_login (user='x~x')

2d13h: AAA/AUTHEN (2594207699): status = GETPASS

2d13h: AAA/AUTHEN/CONT (2594207699): Method=LOCAL

2d13h: AAA/AUTHEN (2594207699): password incorrect

2d13h: AAA/AUTHEN (2594207699): status = ERROR

2d13h: AAA/AUTHEN/START (1044807880): port='tty6' list='' action=LOGIN service=LOGIN

2d13h: AAA/AUTHEN/START (1044807880): Restart

2d13h: AAA/AUTHEN/START (1044807880): no methods left to try

2d13h: AAA/AUTHEN (1044807880): status = ERROR

2d13h: AAA/AUTHEN/START (1044807880): failed to authenticate

2d13h: AAA/AUTHEN: free_user (0x18ECD8) user='x~x' ruser='' port='tty6' rem_addr='async/' authen_type=ASCII service=LOGIN priv=1

2d13h: TTY6: Line reset by "Exec"

2d13h: TTY6: Modem: READY->HANGUP

2d13h: TTY6: dropping DTR, hanging up

2d13h: tty6: Modem: HANGUP->IDLE

2d13h: TTY6: restoring DTR

Cisco2511#

=========================================================

[suguilian]

Please be noticed of the following output"

2d13h: AAA/AUTHEN (159376357): password incorrect " . make sure to use the correct username/password.

[tepatel]

Looking on the debug, the user PC is trying to authenticate in the terminal window after dialing right? You may have entered the wrong password multiple times in that terminal window,

Now i am not sure how the aaa config look like and you want the authentication in terminal window or not, BUT first make sure that the password is correct and you can also try to use "async mode dedicated" instead of "async mode interactive" under the interface group-async. With that just use straight ppp connection. Do not need to have terminal window after dialing.