01-22-2004 03:55 AM - edited 03-02-2019 01:04 PM
hi
We are currently trying to configure 2 6503 switches but have encountered an issue with 1 of them. Both the supervisor engines are working fine but the MSFC2 card on one of them is not being detected when the show version command is issued or when we try to access Session 15. We get the response "module 15 is not installed"
We have done a swap test with the faulty card to the other supervisor engine but again it was not detected. we have also swap tested the cards between the 2 chassis and also the memory modules.
Below are the results from the show version command on both supervisor engines. As you will see on the Text file named "faulty MSFC2 card" Module 15 is not listed as being installed.
Working MSFC2:
System Bootstrap, Version 7.1(1)
Copyright (c) 1994-2001 by cisco Systems, Inc.
c6k_sup2 processor with 262144 Kbytes of main memory
Autoboot executing command: "boot bootflash:cat6000-sup2k8.7-4-3.bin"
Self decompressing the image : ################################################# [OK]
System Power On Diagnostics
DRAM Size ..........................256 MB
Testing DRAM .......................Passed
Verifying Text Segment .............Passed
NVRAM Size .........................512 KB
Level2 Cache .......................Present
Level3 Cache .......................Present
System Power On Diagnostics Complete
Currently running ROMMON from S (Gold) region
Boot image: bootflash:cat6000-sup2k8.7-4-3.bin
Running System Diagnostics from this Supervisor (Module 1)
This may take up to 2 minutes....please wait
2004 Jan 22 03:04:33 %SYS-3-MOD_PORTINTFINSYNC:Port Interface in sync for Module
1
Cisco Systems Console
2004 Jan 22 03:04:35 %SYS-1-SYS_ENABLEPS: Power supply 1 enabled
2004 Jan 22 03:04:35 %SYS-1-SYS_ENABLEPS: Power supply 2 enabled
Enter password: 2004 Jan 22 03:04:36 %SYS-5-MOD_PWRON:Module 2 powered up
2004 Jan 22 03:04:39 %MLS-5-NDEDISABLED:Netflow Data Export disabled
2004 Jan 22 03:04:40 %MLS-5-MCAST_STATUS:IP Multicast Multilayer Switching is en
abled
2004 Jan 22 03:04:41 %MLS-5-FLOWMASKCHANGE:IP flowmask changed from FULL to DEST
2004 Jan 22 03:04:45 %SYS-5-MOD_OK:Module 1 is online
2004 Jan 22 03:04:55 %SYS-5-MOD_OK:Module 2 is online
2004 Jan 22 03:04:55 %SYS-3-MOD_PORTINTFINSYNC:Port Interface in sync for Module
2
2004 Jan 22 03:05:17 %SYS-5-MOD_OK:Module 15 is online
Console> sh ver
WS-C6503 Software, Version NmpSW: 7.4(3)
Copyright (c) 1995-2002 by Cisco Systems
NMP S/W compiled on Nov 27 2002, 18:27:42
System Bootstrap Version: 7.1(1)
Hardware Version: 1.1 Model: WS-C6503 Serial #: FOX074407DF
PS1 Module: PWR-950-AC Serial #: ABC07496103
PS2 Module: PWR-950-AC Serial #: ABC07496185
Mod Port Model Serial # Versions
--- ---- ------------------- ----------- --------------------------------------
1 2 WS-X6K-SUP2-2GE SAL0752R7UE Hw : 5.0
Fw : 7.1(1)
Fw1: 6.1(3)
Sw : 7.4(3)
Sw1: 7.4(3)
WS-F6K-PFC2 SAL0752R764 Hw : 3.4
2 16 WS-X6516-GBIC SAL0723EHCA Hw : 5.5
Fw : 6.3(1)
Sw : 7.4(3)
15 1 WS-F6K-MSFC2 SAL0749QBR6 Hw : 2.6
Fw : 12.1(19)E1
Sw : 12.1(19)E1
DRAM FLASH NVRAM
Module Total Used Free Total Used Free Total Used Free
------ ------- ------- ------- ------- ------- ------- ----- ----- -----
1 262144K 65256K 196888K 32768K 7629K 25139K 512K 265K 247K
Uptime is 0 day, 0 hour, 1 minute
+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
Faulty MSFC2:
System Bootstrap, Version 7.1(1)
Copyright (c) 1994-2001 by cisco Systems, Inc.
c6k_sup2 processor with 262144 Kbytes of main memory
Autoboot executing command: "boot bootflash:cat6000-sup2k8.7-4-3.bin"
Self decompressing the image : #################################################
[OK]
System Power On Diagnostics
DRAM Size ..........................256 MB
Testing DRAM .......................Passed
Verifying Text Segment .............Passed
NVRAM Size .........................512 KB
Level2 Cache .......................Present
Level3 Cache .......................Present
System Power On Diagnostics Complete
Currently running ROMMON from S (Gold) region
Boot image: bootflash:cat6000-sup2k8.7-4-3.bin
Running System Diagnostics from this Supervisor (Module 1)
This may take up to 2 minutes....please wait
2004 Jan 22 03:05:50 %SYS-3-MOD_PORTINTFINSYNC:Port Interface in sync for Module
1
Cisco Systems Console
2004 Jan 22 03:05:52 %SYS-1-SYS_ENABLEPS: Power supply 1 enabled
2004 Jan 22 03:05:52 %SYS-1-SYS_ENABLEPS: Power supply 2 enabled
Enter password: 2004 Jan 22 03:05:53 %SYS-5-MOD_PWRON:Module 2 powered up
2004 Jan 22 03:05:55 %MLS-5-NDEDISABLED:Netflow Data Export disabled
2004 Jan 22 03:05:57 %MLS-5-MCAST_STATUS:IP Multicast Multilayer Switching is en
abled
2004 Jan 22 03:05:57 %MLS-5-FLOWMASKCHANGE:IP flowmask changed from FULL to DEST
2004 Jan 22 03:06:02 %SYS-5-MOD_OK:Module 1 is online
2004 Jan 22 03:06:12 %SYS-5-MOD_OK:Module 2 is online
2004 Jan 22 03:06:12 %SYS-3-MOD_PORTINTFINSYNC:Port Interface in sync for Module
2
Console> sh ver
WS-C6503 Software, Version NmpSW: 7.4(3)
Copyright (c) 1995-2002 by Cisco Systems
NMP S/W compiled on Nov 27 2002, 18:27:42
System Bootstrap Version: 7.1(1)
Hardware Version: 1.1 Model: WS-C6503 Serial #: FOX074407D8
PS1 Module: PWR-950-AC Serial #: ABC07486005
PS2 Module: PWR-950-AC Serial #: ABC07496104
Mod Port Model Serial # Versions
--- ---- ------------------- ----------- --------------------------------------
1 2 WS-X6K-SUP2-2GE SAL0750QKVL Hw : 5.0
Fw : 7.1(1)
Fw1: 6.1(3)
Sw : 7.4(3)
Sw1: 7.4(3)
WS-F6K-PFC2 SAL0750QN0Q Hw : 3.4
2 16 WS-X6516-GBIC SAL0745PAV4 Hw : 5.5
Fw : 6.3(1)
Sw : 7.4(3)
DRAM FLASH NVRAM
Module Total Used Free Total Used Free Total Used Free
------ ------- ------- ------- ------- ------- ------- ----- ----- -----
1 262144K 65062K 197082K 32768K 13709K 19059K 512K 267K 245K
Uptime is 0 day, 0 hour, 0 minute
01-22-2004 05:08 AM
Issue a "switch console" from a console session and see if you can get into the MSFC's ROMMON. The following page should help you out
01-22-2004 08:48 AM
It's working.
I'm in rommon. But something is wrong: that's the set command, and the dir bootflash:
rommon 5 > set
PS1=rommon ! >
EARL_VER=6
SLOTCACHE=cards;
RET_2_RTS=13:16:11 PST Tue Dec 23 2003
BOOT=bootflash:c6msfc2-psv-mz.121-13.E12.bin,12
BOOTLDR=bootflash:c6msfc2-boot-mz.121-13.E12.bin
BSI=0
RET_2_RUTC=
?=0
rommon 6 > dir bootflash:
File size Checksum File name
14564636 bytes (0xde3d1c) 0x516ec7bf c6msfc2-jsv-mz.121-19.E1.bin
1820192 bytes (0x1bc620) 0x4c67101a c6msfc2-boot-mz.121-19.E1.bin
rommon 7 >
-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+--+
And that's the same infomation, but in other switch with the same configuration, and working fine:
Router#sh bootvar
BOOT variable = bootflash:c6msfc2-psv-mz.121-19.E1.bin,12
CONFIG_FILE variable does not exist
BOOTLDR variable = bootflash:c6msfc2-boot-mz.121-19.E1.bin
Configuration register is 0x102
Router#sh bootflash:
-#- ED ----type---- --crc--- -seek-- nlen -length- -----date/time------ name
1 .. image 4C67101A 23C6A0 29 1820192 Dec 30 2003 02:56:40 c6msfc2-
boot-mz.121-19.E1.bin
2 .. image E25DA1DA EE9958 28 13292088 Dec 30 2003 02:56:56 c6msfc2-
psv-mz.121-19.E1.bin
16869032 bytes available (15112536 bytes used)
Router#
And the Flash of the "faulty" looks different than the Good one .
label on good:
SM73288XV1CIEG1DA0
17-7073-02
label on "bad":
VB8321V-CS03A
16-2149-01
The part number of MSFC card look the same:
73-7237-07A0
CNS1AA5AAA
PNG0350E
the bad one has one label more: D071344
And the serial numbers are:
Bad one: SN SAL0750QJA0
Good one:SN SAL0749QBR6
All of this tell me that the flash is wrong pn?
why the boot variables are different?
What is the different between files: jsv,dsv,isv.and who file I need to use?
01-22-2004 11:20 AM
To get the msfc is rommon up and running issue the "boot bootflash:c6msfc2-jsv-mz.121-19.E1.bin "
Example:
rommon> boot bootflash:c6msfc2-jsv-mz.121-19.E1.bin
The msfc is not faulty. it is just failing to find the specified boot file. See the "My msfc is missing from show module" document about this situation.
URL: http://www.cisco.com/warp/customer/473/124.html
The difference between the "jsv", "dsv", "isv" images is the features available on those images.
JSV stands for the Enterprise feature set, and usually all features available in that release are found in that code.
PSV, the one you have on your working msfc, is the service provider feature set.
Details on what all the different feature sets mean is found in the Cisco.com IOS reference guide
URL:http://www.cisco.com/en/US/products/sw/iosswrel/ps1828/products_white_paper09186a008018305e.shtml
01-23-2004 03:45 AM
All it's ok now, I change the boot variables, and the msfc boot fime.
Thanks for to help me.
Only there are one little think,
When I typed on the rommon the variables y write in lower cases
And after y typed on capital cases.
And works fine
but now if i use the set command
I have the good
BOOT=bootflash..etc.
BOOTLDR=bootflash..etc
But I have too
boot=
bootldr=
I was trying to deleted those variables in blank, but I didn't find the way.
Some way to do that?
many thanks
David Alvarez
01-23-2004 07:09 AM
try as much as possible not to change any rommon variables unless under the direction of TAC.
The "boot=" and "bootldr=" have no affect on the switch. Don't worry about it.
There is no customer supported command to delete the rommon variables.
01-26-2004 01:57 AM
Ok .
Many thanks, all works fine
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