Re: 6509 temperature

avvenk · ‎05-24-2011

Hi,

one Cisco 6509 reports a continuing alerts for high temperature.

Customer has about 15 6509 switches and only that reports temperature problem.

This switch has been installed correctly in the Rack and the fans are not blocked from cables or other things.
Wathing the show environment output I see the VTTs to be high.

What they refer to the VTTs ?

I send you the complete show enviroment report:

.

C1-6509#sh environment
environmental alarms:
no alarms

backplane:
operating clock count: 2
operating VTT count: 3

fan-tray 1:
fan-tray 1 type: WS-C6509-E-FAN
fan-tray 1 mode: Restricted-power
fan-tray 1 fan-fail: OK
VTT 1:
VTT 1 OK: OK
VTT 1 outlet temperature: 40C
VTT 2:
VTT 2 OK: OK
VTT 2 outlet temperature: 29C
VTT 3:
VTT 3 OK: OK
VTT 3 outlet temperature: 37C
clock 1:
clock 1 OK: OK, clock 1 clock-inuse: in-use
clock 2:
clock 2 OK: OK, clock 2 clock-inuse: not-in-use
power-supply 1:
power-supply 1 fan-fail: OK
power-supply 1 power-input: AC high
power-supply 1 power-output-mode: high
power-supply 1 power-output-fail: OK
power-supply 2:
power-supply 2 fan-fail: OK
power-supply 2 power-input: AC high
power-supply 2 power-output-mode: high
power-supply 2 power-output-fail: OK
module 1:
module 1 power-output-fail: OK
module 1 outlet temperature: 28C
module 1 inlet temperature: 21C
module 1 device-1 temperature: 27C
module 1 device-2 temperature: 28C
module 5:
module 5 power-output-fail: OK
module 5 outlet temperature: 25C
module 5 inlet temperature: 21C
module 5 device-1 temperature: 29C
module 5 device-2 temperature: 29C
module 5 asic-1 (SSO-1) temp: 20C
module 5 asic-2 (SSO-2) temp: 20C
module 5 asic-3 (SSO-3) temp: 20C
module 5 asic-4 (SSO-4) temp: 20C
module 5 asic-5 (SSA-1) temp: 20C
module 5 asic-6 (HYPERION-1) temp: 20C
module 5 RP outlet temperature: 23C
module 5 RP inlet temperature: 23C
module 5 EARL outlet temperature: 31C
module 5 EARL inlet temperature: 21C
module 6:
module 6 power-output-fail: OK
module 6 outlet temperature: 25C
module 6 inlet temperature: 21C
module 6 device-1 temperature: 28C
module 6 device-2 temperature: 29C
module 6 asic-1 (SSO-1) temp: 20C
module 6 asic-2 (SSO-2) temp: 20C
module 6 asic-3 (SSO-3) temp: 20C
module 6 asic-4 (SSO-4) temp: 20C
module 6 asic-5 (SSA-1) temp: 20C
module 6 asic-6 (HYPERION-1) temp: 20C
module 6 RP outlet temperature: 22C
module 6 RP inlet temperature: 23C
module 6 EARL outlet temperature: 29C
module 6 EARL inlet temperature: 20C
module 7:
module 7 power-output-fail: OK
module 7 outlet temperature: 32C
module 7 inlet temperature: 21C
module 7 device-1 temperature: 22C
module 7 device-2 temperature: 28C
module 8:
module 8 power-output-fail: OK
module 8 outlet temperature: 29C
module 8 inlet temperature: 19C
module 8 device-1 temperature: 21C
module 8 device-2 temperature: 26C
module 9:
module 9 power-output-fail: OK
module 9 outlet temperature: 22C
module 9 inlet temperature: 21C

chassis connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 1
module 1 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 1 power consumption: 223.44 Watts ( 5.32 Amps @ 42V)
module 5
module 5 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 5 power consumption: 282.24 Watts ( 6.72 Amps @ 42V)
module 6
module 6 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 6 power consumption: 282.24 Watts ( 6.72 Amps @ 42V)
module 7
module 7 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 7 power consumption: 125.16 Watts ( 2.98 Amps @ 42V)
module 8
module 8 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 8 power consumption: 125.16 Watts ( 2.98 Amps @ 42V)
module 9
module 9 connector rating: 672.00 Watts (16.00 Amps @ 42V)
module 9 power consumption: 96.60 Watts ( 2.30 Amps @ 42V)

chassis per slot cooling capacity: 70 cfm
ambient temperature: < 55C
module 1 cooling requirement: 30 cfm
module 5 cooling requirement: 35 cfm
module 6 cooling requirement: 35 cfm
module 7 cooling requirement: 70 cfm
module 8 cooling requirement: 70 cfm
module 9 cooling requirement: 30 cfm

C1-6509#

Best Regards in advance,

Luca

avvenk · ‎05-24-2011

sorry, another info for you...

the installation environment is adequately conditioned (I would say that it is very cold ...) and then it can not to be the cause of 6509 high temperature.

Leo Laohoo · ‎05-24-2011

fan-tray 1 mode: Restricted-power

That's not good.

What power supply are you using?

avvenk · ‎05-25-2011

WS-CAC-3000W.... I send you the show power output

.

C1-6509#sh power
system power redundancy mode = redundant
system power total =     2771.16 Watts (65.98 Amps @ 42V)
system power used =      1285.20 Watts (30.60 Amps @ 42V)
system power available = 1485.96 Watts (35.38 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-3000W       2771.16 65.98 OK     OK     on
2    WS-CAC-3000W       2771.16 65.98 OK     OK     on
                        Pwr-Allocated Oper
Fan Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    WS-C6509-E-FAN      150.36 3.58 OK
                        Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1    OSM-2+4GE-WAN+      223.44 5.32   223.44 5.32 on    on
5    WS-SUP720-3B        282.24 6.72   282.24 6.72 on    on
6    WS-SUP720-3B        282.24 6.72   282.24 6.72 on    on
7    WS-X6724-SFP        125.16 2.98   125.16 2.98 on    on
8    WS-X6724-SFP        125.16 2.98   125.16 2.98 on    on
9    WS-X6148-FE-SFP      96.60 2.30    96.60 2.30 on    on

C1-6509#

Best RGDS,

Luca

Leo Laohoo · ‎05-25-2011

What IOS are you using?

Can you post the output of the command "sh inventory | begin fan-tray 1" please?

avvenk · ‎05-26-2011

below the info requested... no output to "sh inventory | begin fan-tray 1" command.....

C1-6509#sh inventory | begin fan-tray 1

C1-6509#sh inventory
NAME: "WS-C6509-E", DESCR: "Cisco Systems Catalyst 6500 9-slot Chassis System"
PID: WS-C6509-E , VID: V02, SN: SMC0942006S

NAME: "WS-C6K-VTT-E 1", DESCR: "VTT-E FRU 1"
PID: WS-C6K-VTT-E , VID: , SN: SMT0933A020

NAME: "WS-C6K-VTT-E 2", DESCR: "VTT-E FRU 2"
PID: WS-C6K-VTT-E , VID: , SN: SMT0933B917

NAME: "WS-C6K-VTT-E 3", DESCR: "VTT-E FRU 3"
PID: WS-C6K-VTT-E , VID: , SN: SMT0933B381

NAME: "CLK-7600 1", DESCR: "OSR-7600 Clock FRU 1"
PID: CLK-7600 , VID: , SN: NWG09270DNQ

NAME: "CLK-7600 2", DESCR: "OSR-7600 Clock FRU 2"
PID: CLK-7600 , VID: , SN: NWG09270DNQ

NAME: "1", DESCR: "OSM-2+4GE-WAN+ 2+4 port GE-WAN Rev. 2.3"
PID: OSM-2+4GE-WAN+ , VID: , SN: JAE1014Z7LX

NAME: "5", DESCR: "WS-SUP720-3B 2 ports Supervisor Engine 720 Rev. 4.5"
PID: WS-SUP720-3B , VID: , SN: SAL1002A615

NAME: "msfc sub-module of 5", DESCR: "WS-SUP720 MSFC3 Daughterboard Rev. 2.4"
PID: WS-SUP720 , VID: , SN: SAL1002A4GB

NAME: "switching engine sub-module of 5", DESCR: "WS-F6K-PFC3B Policy Feature Card 3 Rev. 2.2"
PID: WS-F6K-PFC3B , VID: , SN: SAL1002A7AN

NAME: "6", DESCR: "WS-SUP720-3B 2 ports Supervisor Engine 720 Rev. 4.5"
PID: WS-SUP720-3B , VID: , SN: SAL1002A61G

NAME: "msfc sub-module of 6", DESCR: "WS-SUP720 MSFC3 Daughterboard Rev. 2.4"
PID: WS-SUP720 , VID: , SN: SAL1002A4FN

NAME: "switching engine sub-module of 6", DESCR: "WS-F6K-PFC3B Policy Feature Card 3 Rev. 2.2"
PID: WS-F6K-PFC3B , VID: , SN: SAL1002A7C0

NAME: "7", DESCR: "WS-X6724-SFP CEF720 24 port 1000mb SFP Rev. 2.5"
PID: WS-X6724-SFP , VID: V02, SN: SAL10446N5Q

NAME: "switching engine sub-module of 7", DESCR: "WS-F6700-CFC Centralized Forwarding Card Rev. 2.1"
PID: WS-F6700-CFC , VID: V01, SN: SAL10414GNG

NAME: "8", DESCR: "WS-X6724-SFP CEF720 24 port 1000mb SFP Rev. 2.5"
PID: WS-X6724-SFP , VID: V02, SN: SAL1042542F

NAME: "switching engine sub-module of 8", DESCR: "WS-F6700-CFC Centralized Forwarding Card Rev. 2.1"
PID: WS-F6700-CFC , VID: V01, SN: SAL10446PL4

NAME: "9", DESCR: "WS-X6148-FE-SFP 48-port 100FX SFP Ethernet Module Rev. 3.2"
PID: WS-X6148-FE-SFP , VID: V03, SN: SAL10360R5N

NAME: "WS-C6509-E-FAN 1", DESCR: "Enhanced 9-slot Fan Tray 1"
PID: WS-C6509-E-FAN , VID: V02, SN: DCH09451756

NAME: "PS 1 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 1"
PID: WS-CAC-3000W , VID: , SN: AZS09480M54

NAME: "PS 2 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 2"
PID: WS-CAC-3000W , VID: , SN: AZS09480PKJ

C1-6509#

C1-6509#sh ver
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-IPSERVICES_WAN-M), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Thu 14-Feb-08 04:33 by kellythw
Image text-base: 0x40101040, data-base: 0x42AAD290

ROM: System Bootstrap, Version 12.2(17r)S2, RELEASE SOFTWARE (fc1)
BOOTLDR: s72033_rp Software (s72033_rp-IPSERVICES_WAN-M), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

C1-6509 uptime is 28 weeks, 22 hours, 42 minutes
Time since C1-RR-C1-6509 switched to active is 28 weeks, 22 hours, 45 minutes
System returned to ROM by power cycle (SP by power on)
System restarted at 10:00:01 utc Wed Nov 10 2010
System image file is "disk0:s72033-ipservices_wan-mz.122-18.SXF13.bin"

cisco WS-C6509-E (R7000) processor (revision 1.2) with 458720K/65536K bytes of memory.
Processor board ID SMC0942006S
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from power-on
SuperLAT software (copyright 1990 by Meridian Technology Corp).
X.25 software, Version 3.0.0.
Bridging software.
TN3270 Emulation software.
1 GE-WAN controller (4 GE-WAN Ports).
3 Virtual Ethernet/IEEE 802.3 interfaces
48 FastEthernet/IEEE 802.3 interfaces
58 Gigabit Ethernet/IEEE 802.3 interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102

C1-6509#