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jimmyc_2
Beginner

Can I upgrade IOS versions legally, without a maintenance contract?

Some of my devices do not have maintenance, as we use them for spares.   Can I upgrade the IOS without violating the end user agreement?

1 ACCEPTED SOLUTION

Accepted Solutions
burleyman
Collaborator

No. You need a valid support contract on the device.

 

Mike

View solution in original post

5 REPLIES 5
burleyman
Collaborator

No. You need a valid support contract on the device.

 

Mike

View solution in original post

Thanks Burleyman.   Not what I wanted to hear, but good information.

http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-4500-series-switches/product_bulletin_c25-696974.html

This document explains that software updates can be deployed without a service contract on devices running LAN Lite, LAN Base and IP Base.

jmandersson
Beginner

Is this Always true?

Sometimes you may see that Cisco offers "free upgrade" in case of security problems, like the Heartbleed bug for example.

 

Regards,

Johan

rvarelac
Rising star

Hi jimmyc_2 , 

 

yes , If you have a valid security reason such as hearthbleed , you can open a case with TAC  as one-time exception ,  and we will publish you the required image to patch the issue.

 

Hope this helps 

-Randy-