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noamo4888
Beginner

Can't reset 851W router

While learning how to use my Cisco 851W router, I downloaded a configuration script with preconfigured settings. I ran this from the router and now I can no longer boot up and get to a command prompt.

I have tried holding the reset button while turning the router back on, but I guess there is no valid file in flash because it continues loading the config from NVRAM.

Here is the output during bootup. At the last line, it freezes and I can no longer do anything. Any ideas how to recover from this?

System Bootstrap, Version 12.3(8r)YI4, RELEASE SOFTWARE

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2006 by cisco Systems, Inc.

C850 series (Board ID: 4-149) platform with 65536 Kbytes of main memory

Booting flash:/c850-advsecurityk9-mz.124-4.T8.bin

Self decompressing the image : #################################################################### [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(4)T8, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Sat 11-Aug-07 03:29 by khuie

Image text-base: 0x8002008C, data-base: 0x811EED90

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 851W (MPC8272) processor (revision 0x200) with 59392K/6144K bytes of memory.

Processor board ID FHK1151267B

MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10

5 FastEthernet interfaces

1 802.11 Radio

128K bytes of non-volatile configuration memory.

20480K bytes of processor board System flash (Intel Strataflash)

SETUP: new interface Dot11Radio0 placed in "shutdown" state

SETUP: new interface FastEthernet4 placed in "shutdown" state[OK]

Press RETURN to get started!

System Bootstrap, Version 12.3(8r)YI4, RELEASE SOFTWARE

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2006 by cisco Systems, Inc.

C850 series (Board ID: 4-149) platform with 65536 Kbytes of main memory

Booting flash:/c850-advsecurityk9-mz.124-4.T8.bin

Self decompressing the image : #################################################################### [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(4)T8, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Sat 11-Aug-07 03:29 by khuie

Image text-base: 0x8002008C, data-base: 0x811EED90

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 851W (MPC8272) processor (revision 0x200) with 59392K/6144K bytes of memory.

Processor board ID FHK1151267B

MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10

5 FastEthernet interfaces

1 802.11 Radio

128K bytes of non-volatile configuration memory.

20480K bytes of processor board System flash (Intel Strataflash)

line vty 5 15

         ^

% Invalid input detected at '^' marker.

access-class 23 in

        ^

% Invalid input detected at '^' marker.

privilege level 15

            ^

% Invalid input detected at '^' marker.

login local

       ^

% Invalid input detected at '^' marker.

transport input telnet

  ^

% Invalid input detected at '^' marker.

transport input telnet ssh

  ^

% Invalid input detected at '^' marker.

SETUP: new interface Dot11Radio0 placed in "shutdown" state

SETUP: new interface FastEthernet4 placed in "shutdown" state

Press RETURN to get started!

*Mar  1 00:00:05.919: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0  State changed to: Initialized

*Mar  1 00:00:05.923: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0  State changed to: Enabled sslinit fn

*Mar  1 00:00:08.367: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Mar  1 00:00:08.367: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet4, changed state to down

*Mar  1 00:00:09.347: %SYS-5-CONFIG_I: Configured from memory by console

*Mar  1 00:00:09.419: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Mar  1 00:00:09.419: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*Aug 22 12:53:04.363: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(4)T8, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Sat 11-Aug-07 03:29 by khuie

*Aug 22 12:53:04.363: %SNMP-5-COLDSTART: SNMP agent on host yourname is undergoing a cold start

*Aug 22 12:53:04.379: %SSH-5-ENABLED: SSH 1.99 has been enabled

*Aug 22 12:53:04.627: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*Aug 22 12:53:04.627: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*Aug 22 12:53:04.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Aug 22 12:53:05.883: %LINK-5-CHANGED: Interface FastEthernet4, changed state to administratively down

*Aug 22 12:53:05.979: %LINK-3-UPDOWN: Interface FastEthernet3, changed state to up

*Aug 22 12:53:05.983: %LINK-3-UPDOWN: Interface FastEthernet2, changed state to up

*Aug 22 12:53:05.987: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to up

*Aug 22 12:53:05.991: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Aug 22 12:53:06.115: %LINK-5-CHANGED: Interface Virtual-Dot11Radio0, changed state to administratively down

*Aug 22 12:53:06.979: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet3, changed state to down

*Aug 22 12:53:06.983: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet2, changed state to down

*Aug 22 12:53:06.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1, changed state to down

*Aug 22 12:53:06.991: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down

*Aug 22 12:53:07.115: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Dot11Radio0, changed state to down

*Aug 22 12:53:22.323: %PKI-6-AUTOSAVE: Running configuration saved to NVRAM

2 REPLIES 2
Collin Clark
Advisor

The IOS is booting, it looks like something in the config is jacked up and causing it to freeze. Try a password recovery on it and delete the config. Let us know how it goes.

http://www.cisco.com/en/US/docs/routers/access/800/850/software/configuration/guide/trouble.html#wp1038210

Leo Laohoo
VIP Community Legend

You also may like to look at your console terminal. Could be something faulty with your client or console port which is stopping you from using your keyboard.

Sent from Cisco Technical Support Nintendo App

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