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Highlighted
Beginner

card 76-ES+T-4TG don't come up

Hi all;

 

I have a 7603-S chassi with IOS "c7600s72033-adventerprisek9-mz.153-3.S6" and PKG " c7600-fpd-pkg.153-3.S6"

I bougth 3 card "76-ES+T-4TG" two of them have successfuly come UP and instaled the PKG the therd one didn't

 

and I recieve the following message when I power on the card:

 

*Jan  2 23:36:02.167: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 3 to recover from error: x40g_crashinfo_init: Linecard received system exceptionl
Router#upgrade hw-module slot
*Jan  2 23:36:02.167: %OIR-SP-3-PWRCYCLE: Card in module 3, is being power-cycled Off (Module Reset due to exception or user request)
*Jan  2 23:36:02.223: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set Off (Module Reset due to exception or user request)

 

bellow a comparision between a good card and the folty one in the same chassi:

 

Router#show hw-module all fpd

==== ====================== ====== =============================================
                             H/W   Field Programmable   Current   Min. Required
Slot Card Type               Ver.  Device: "ID-Name"    Version      Version
==== ====================== ====== ================== =========== ==============
   2 76-ES+T-4TG             1.6   1-ROMMON               1.4         1.4
                                   2-I/O FPGA             0.18        0.18
                                   3-SELENE               0.18        0.18
     ---------------------- ------ ------------------ ----------- --------------
     7600-ES+3CXL            1.4   4-PKT EN FPGA XL       0.8         0.8
                                   11-Kp FPGA XL          1.2         1.2
     ---------------------- ------ ------------------ ----------- --------------
     76-ES+T-4TGQ            1.2   22-40G-ITU_T LinkF     0.6         0.6
---- ---------------------- ------ ------------------ ----------- --------------
   3 76-ES+T-4TG <DISABLED>  1.5   ????????????           ?.?         ?.?
     ---------------------- ------ ------------------ ----------- --------------
     7600-ES+3CXL<DISABLED>  1.2   ????????????           ?.?         ?.?
     ---------------------- ------ ------------------ ----------- --------------
     76-ES+T-4TGQ<DISABLED>  1.2   ????????????           ?.?         ?.?
==== ====================== ====== =============================================




***************************

Router#sh module
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1    2  Supervisor Engine 720 (Active)         WS-SUP720-3BXL     SAD094003F1
  2    4  7600 ES+T                              76-ES+T-4TG        SAL1641PRCA
  3    4  7600 ES+T                              76-ES+T-4TG        SAL1616A3UL

Mod MAC addresses                       Hw   Fw            Sw           Status
--- ---------------------------------- ----- ------------- ------------ -------
  1  0011.9202.42cc to 0011.9202.42cf  4.3   8.1(3         15.3(3)S     Ok
  2  30e4.dbf2.d4a0 to 30e4.dbf2.d4af  1.6   12.2(33r)SRE  15.3(3)S     Ok
  3  442b.03b6.0790 to 442b.03b6.079f  1.5   12.2(33r)SRD  15.3(3)S     PwrDown

Mod  Sub-Module                  Model              Serial       Hw     Status
---- --------------------------- ------------------ ----------- ------- -------
  1  Policy Feature Card 3       WS-F6K-PFC3BXL     SAD094202CY  1.6    Ok
  1  MSFC3 Daughterboard         WS-SUP720          SAD094204F4  2.3    Ok
  2  7600 ES+ DFC XL             7600-ES+3CXL       SAL1641PFBW  1.4    Ok
  2  7600 ES+T 4x10GE XFP ITU    76-ES+T-4TGQ       SAL1530KJMT  1.2    Ok
  3  7600 ES+ DFC XL             7600-ES+3CXL       SAL161285DW  1.2    PwrDown
  3  7600 ES+T 4x10GE XFP ITU    76-ES+T-4TGQ       SAL1617AYDQ  1.2    PwrDown

Mod  Online Diag Status
---- -------------------
  1  Pass
  2  Pass
  3  Not Applicable

 

 

can you help please?

 

regards

3 REPLIES 3
Highlighted
VIP Advisor

Hi there,

If you swap the two linecards around, does the 'faulty' now power up and the working not?

What is the output from show power ?

 

cheers,

Seb.

Highlighted

Hi Seb;

 

I swaped the two cards but ther was no change the good one come up in the other slot and the bad one didn't

Highlighted

What was the output from show power ?

 

In the meantime I saw that in the datasheet, the linecard is stated as not supported on the 7603:

https://www.cisco.com/c/en/us/td/docs/routers/7600/Hardware/Module_and_Line_Card_Installation_Guides/ES40_Line_Card_Installation_Guide/es40_hw_install_guide/es40_chap1.html#29621

 

...you are lucky to get one working!

 

cheers,

Seb.