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amar_5664
Beginner

cisco 6509 error

Experts,

One of my data centre switches is logging below errors

May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error coun

ter exceeds threshold, system operation continue.

May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_DATA: ID:49 IN:0 PO:255 RE:2

31 RM:4 DV:7 EG:2 CF:10 TF:15324

                  

May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error coun
ter exceeds threshold, system operation continue.
May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_DATA: ID:49 IN:0 PO:255 RE:2
31 RM:4 DV:7 EG:2 CF:10 TF:15324

any idea on what could be the cause...

3 REPLIES 3
Leo Laohoo
VIP Community Legend

Troubleshooting Hardware and Common Issues on Catalyst 6500/6000 Series Switches Running Cisco IOS System Software

The error message %CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error counter exceeds threshold appears on the console of the Catalyst 6500. This issue can have two causes:

A poor connection to the backplane (bent connector pin or poor electrical connection), or

This can be related to the first indication of a failing module.

In order to resolve this, set the diagnostic boot up level to "complete", and then firmly reseat module 4 in the chassis. This catches any latent hardware failure and also resolves any backplane connection issues.

Thanks for your input leo

Leo Laohoo
VIP Community Legend

Hey Amar,

If you don't have any more questions can I ask if you can mark this thread as "Answered"?

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