Failed Archived Device Summary

[jason.phillips]

Has anyone seen this error before?

Telnet: PGM_NM=Configuration Archive:6737:TYPE=unassigned message type::Failed to initiate telnet session, Cannot telnet to U152876_172_31_51_32 RCP: PGM_NM=Configuration Archive:6761:TYPE=unassigned message type::Permission denied.

I receive this when CW2000 tries to archive the configuration from the device.

I can telnet to the device is question. Ive verified the host name. I’m at a lost?

Any help would be greatly appreciated.

Thanks......

[rmushtaq]

RME 3.4?. Are the device credentials correct in RME?

[jason.phillips]

RME 3.3. and Resource Manager Essentials 3.3 Incremental Device Update 2.0

When you mention device credentials are you talking about Attributes? If so yes they are all correct.

[jegrimm]

If you go under the RME->Reachability Dashboard and see if your device is up or down..If it is down I would suggest RME->Admin->Inventory->Check Device Attributes and see if the device is responding properly to what you have...

Then troubleshoot from there...Good Luck.

Jim

[jason.phillips]

Thanks.....The device is up becasue I can telnet to it, I also verified it in the RME->Reachability Dashboard. I have also verified the attributes.

Still confused..........

[b.smeets]

Are you sure you did a telnet from the CW2000 server, not from your workstation? If not, it could be a filter (ACL) issue on the device itself or on an intermediate router.

Do you have DNS operational? Do you use a non-standard TCP-port for Telnet?

Does the problem happen with all devices or just this one?

[jason.phillips]

Yes my original telnet session came from my HPO/CW2000 server. The server uses a host file first then DNS. The device in question gets resolved correcly. I beleive that Im using the standard TCP-port for telnet.

I have a total of 830+ devices and this error is only happening to 9 devices. All other devices archive just fine.......