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stevericks
Beginner

Medianet installation.

I have just installed jabber 9.2.1 on Windows 8 but when I tried to install the Medianet service, I get an error saying that the install ended prematurely.

Does it work with Windows 8?

Steve.

2 ACCEPTED SOLUTIONS

Accepted Solutions

Hi

Both Jabber 9.6 and MSI 4  - supporting Windows 8 - are published in the EAP (Early Access Program).

URL :

cisco.com/web/go/eap

They are expected to be available on CCO later this month as stated earlier

Best Regards,

Vasanth

View solution in original post

Hi

If you are part of the 9.6 EAP trial, please go here https://communities.cisco.com/docs/DOC-37124 to download the MSI.

Let me know if that helps

Thanks

View solution in original post

15 REPLIES 15
vamatamu
Beginner

Hi Steve,

The Media Services Interface is not yet available/supported for Windows 8; we are currently working on it and expect to support this platform later this year (Aug/Sep timeframe). Hope this helps.. please let me know if you have additional questions.

Regards

Vasanth

Hi there,

It is already November with Jabber 9.2.4 and still no windows 8 support for medianet.

Unfortunatelly this is killing the deskphone video feature.

Do you have an update on this?

thanks,

Zoltan

Hi

Apologies for the delay. In checking with the Jabber team, the Windows 8 supporting Jabber & MSI images will be available with Jabber 9.6 - this is expected to be available next week

Thanks

Hi,

Any update on this? Part of our proof of concept of vdi and windows 8 / 8.1 is to do a test on jabber video.

Thanks,

Steve.

Hi Steve,

The Jabber team updated me that the 9.6 image with Windows 8.x support is now coming out later this month.

In the interim I can just provide you with MSI that is Windows 8 tested... Would this be useful for you?

Regards

Vasanth

Hi,

I have exactly the same problem. We rolled out Win8 for the enterprise 2000+ users, and the Jabber Desktop video feature is gone.

The MSI would be a great help for us.

thank you

Zoltan

Hi

Both Jabber 9.6 and MSI 4  - supporting Windows 8 - are published in the EAP (Early Access Program).

URL :

cisco.com/web/go/eap

They are expected to be available on CCO later this month as stated earlier

Best Regards,

Vasanth

View solution in original post

Hi,

Thanks for the information, but I could not find the medianet 4 MSI.

I found here the latest Jabber 9.6 build but no medianet.

https://communities.cisco.com/community/technology/collaboration/usergroups/collaboration/jabber_windows_trial

Can you help me with the exact link to medianet MSI?

It would be great help.

thank you in advance,

Zoltan

Hi

If you are part of the 9.6 EAP trial, please go here https://communities.cisco.com/docs/DOC-37124 to download the MSI.

Let me know if that helps

Thanks

View solution in original post

I have an error while installation of the latest MSI release 4-0-2-0-7504

OS: Windows 8 64-bit

What can be the reason?

Hi

Sorry about the delayed response

Can you attach/post logs gathered with this command from the command line:

msiexec /q /i msi_setup-4-0-2-0-7504.msi /lv install_log.txt

Donde puedo descargar el instalador

Thanks for that.

I now have Jabber working with video (between 2 PC's) on Windows 8.

I do have one problem though. The user pictures have disapeared. Does it still use the

jabber-config.xml, in the same location?

The jabber-config.xml....


   

  UDS

  http://10.224.100.23/pic/User Pictures/%%uid%%.jpg

  true

  true

  .exe;.msi;.rar;.zip;.mp3

  false

 

I've passed this on to the Jabber team - will post a response when I hear back. In the interim you may want to directly ask also in the Jabber / EAP forums

Thanks