No matter how I click "Open New Case", continuously pop up same web page...

[Soon Kwan Kwon]

As you can see upper picture, I click "Open New Case" but the page doesn't pop up new page...

In this case, how can I do next step?...

Regards,

SK.

[Leo Laohoo · Accepted solution]

SK, 

Another method of raising a TAC Case is emailing TAC.

[Soon Kwan Kwon]

Ok Leo,

Thank you^^

I'll email to cisco tac.

SK.