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Router crashes

mirei daigatsu
Level 1
Level 1

Hi All,

 

I hope someone can help me. I am trying to capture traffic in our router which is a Cisco 892. I need to submit a ticket to our ISP and provide them the info as we think that the connection is dropping packets.

I follow the steps from this link: https://learningnetwork.cisco.com/blogs/vip-perspectives/2014/04/15/capturing-traffic-on-cisco-routers-rite-and-epc-features

When I try to add the profile to the interface. the router crash and restarted itself. Below is message from console when it crashed.

 

router(config-if)#ip traffic-export ?
  apply  Apply a configured profile to this interface

router(config-if)#ip traffic-export apply cisco-test
router(config-if)#

 16:41:07 GMT Thu Mar 5 2015: Unexpected exception to CPU: vector 1200, PC = 0x8002CDCC, LR = 0x8392ED18

-Traceback= 0x8002CDCCz 0x8392ED18z 0x8392F164z 0x8005830Cz 0x80058F10z 0x8005830Cz 0x800587E4z 0x835E494Cz 0x835E3614z 0x81420E60z 0x81423108z 0x8003A9B4z 0x8003CEA0z 0x81661770z 0x8002DB98z 0x8166743Cz

CPU Register Context:
MSR = 0x40019030  CR  = 0x44028048  CTR = 0x8002CD40  XER   = 0x20000000
R0  = 0x00000000  R1  = 0x894A8E08  R2  = 0xFFF950B0  R3    = 0x00001200
R4  = 0x00000039  R5  = 0x0000001D  R6  = 0x00000000  R7    = 0xFF400000
R8  = 0x6DFFFFFF  R9  = 0x00000001  R10 = 0x897656FF  R11   = 0x8002CD40
R12 = 0x44028044  R13 = 0xFFC00000  R14 = 0x89751038  R15   = 0x894A8FF8
R16 = 0x86FE0000  R17 = 0x894A9068  R18 = 0x00000000  R19   = 0x89750AC4
R20 = 0x894A8EB0  R21 = 0x8B2098BC  R22 = 0x86FE0000  R23   = 0x894A8EB4
R24 = 0x00000000  R25 = 0x8C24B01D  R26 = 0x8B1B00B4  R27   = 0x896B5334
R28 = 0x89C36458  R29 = 0x00000000  R30 = 0x0000003A  R31   = 0x89765700

TEXT_START : 0x800200E8
DATA_START : 0x851444DC
Writing crashinfo to flash:crashinfo_20150305-164107-GMT

=== Flushing messages (16:41:07 GMT Thu Mar 5 2015) ===

Buffered messages:

*Mar  5 08:22:13.591: %LINK-3-UPDOWN: Interface FastEthernet8, changed state to up
*Mar  5 08:22:13.591: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar  5 08:22:33.679: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to up
*Mar  5 08:22:35.091: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar  5 08:22:35.103: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to up
*Mar  5 08:22:35.115: %LINK-3-UPDOWN: Interface FastEthernet2, changed state to up
*Mar  5 08:22:35.163: %LINK-3-UPDOWN: Interface FastEthernet7, changed state to up
*Mar  5 08:22:35.767: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to up
*Mar  5 08:22:37.343: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down
*Mar  5 08:22:39.419: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
Queued messages:
No warm reboot Storage
*** System received a SIGTRAP exception ***
signal= 0x5, code= 0x1200, context= 0x870dd260
Stack trace:
PC = 0x8002cdcc, SP = 0x894a8e28
Frame 00: SP = 0x894a8ea8    PC = 0x8392f164
Frame 01: SP = 0x894a8ef8    PC = 0x8005830c
Frame 02: SP = 0x894a8f28    PC = 0x80058f10
Frame 03: SP = 0x894a8f78    PC = 0x8005830c
Frame 04: SP = 0x894a8f80    PC = 0x800587e4
Frame 05: SP = 0x894a8fd8    PC = 0x835e494c
Frame 06: SP = 0x894a8fe0    PC = 0x835e3614
Frame 07: SP = 0x894a9058    PC = 0x81420e60
Frame 08: SP = 0x894a90b8    PC = 0x81423108
Frame 09: SP = 0x894a9120    PC = 0x8003a9b4
Frame 10: SP = 0x894a9140    PC = 0x8003cea0
Frame 11: SP = 0x894a9158    PC = 0x81661770
Frame 12: SP = 0x875ce224    PC = 0x8002db98
Frame 13: SP = 0x875ce234    PC = 0x8166743c
Frame 14: SP = 0x875ce27c    PC = 0x8166743c
Frame 15: SP = 0x8885f0f4    PC = 0x8002dc58
Frame 16: SP = 0x8885f100    PC = 0x81855640
Frame 17: SP = 0x8885f160    PC = 0x8185563c
Frame 18: SP = 0xffffffff    PC = 0x8185bf44
CPU Register Context:
PC  = 0x8002cdcc  MSR = 0x40019030  CR  = 0x44028048  LR    = 0x8392ed18
CTR = 0x8002cd40  XER = 0x20000000  DAR = 0x00000000  DSISR = 0x00000000
DEC = 0xc1438ef5  TBU = 0x00000016  TBL = 0x3ebc3f41  PVR   = 0x80830031
R0  = 0x00000000  R1  = 0x894a8e08  R2  = 0xfff950b0  R3    = 0x00001200
R4  = 0x00000039  R5  = 0x0000001d  R6  = 0x00000000  R7    = 0xff400000
R8  = 0x6dffffff  R9  = 0x00000001  R10 = 0x897656ff  R11   = 0x8002cd40
R12 = 0x44028044  R13 = 0xffc00000  R14 = 0x89751038  R15   = 0x894a8ff8
R16 = 0x86fe0000  R17 = 0x894a9068  R18 = 0x00000000  R19   = 0x89750ac4
R20 = 0x894a8eb0  R21 = 0x8b2098bc  R22 = 0x86fe0000  R23   = 0x894a8eb4
R24 = 0x00000000  R25 = 0x8c24b01d  R26 = 0x8b1b00b4  R27   = 0x896b5334
R28 = 0x89c36458  R29 = 0x00000000  R30 = 0x0000003a  R31   = 0x89765700

 

I hope someone can help take a look. Now getting traffic logs is more important. Please Help!

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

I'd recommend upgrading the IOS.