12-23-2014 07:07 AM - edited 03-03-2019 07:42 AM
Good Morning,
I am having some trouble locating the correct smartnet part number to get entitlement for software downloads for a SUP720-3BXL supervisor in a 6509-E chassis. I realize that the chassis/supervisor combination is EoL or EoS. I also realize that this is probably not the best venue to ask this question, but I have not been able to get a straight answer from Cisco or CDW.
I just need access to the software - and am willing to pay for it given a correct part number. Could someone point me toward the correct part number for smartnet, or one that will provide entitlement for this image download:
s72033-adventerprise-mz.151-1.SY1.bin
Thanks,
Dave
12-23-2014 09:51 AM
Hello, David.
Let me look into this for you and check for an available part number for support. Is this an urgent need?
Please send me an e-mail (adawa@cisco.com), if you need to contact me directly or if you have additional concerns as well. Kind regards.
12-23-2014 12:00 PM
Thank you, I sent you an email out-of-band.
Dave
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