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Smartnet Part Number Assistance

David Gibbons
Level 1
Level 1

Good Morning,


I am having some trouble locating the correct smartnet part number to get entitlement for software downloads for a SUP720-3BXL supervisor in a 6509-E chassis. I realize that the chassis/supervisor combination is EoL or EoS. I also realize that this is probably not the best venue to ask this question, but I have not been able to get a straight answer from Cisco or CDW.

I just need access to the software - and am willing to pay for it given a correct part number. Could someone point me toward the correct part number for smartnet, or one that will provide entitlement for this image download:

s72033-adventerprise-mz.151-1.SY1.bin 

Thanks,

Dave

2 Replies 2

adawa
Level 3
Level 3

Hello, David. 

Let me look into this for you and check for an available part number for support. Is this an urgent need?

Please send me an e-mail (adawa@cisco.com), if you need to contact me directly or if you have additional concerns as well. Kind regards. 

Thank you, I sent you an email out-of-band.

Dave