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Beginner

Two WS-X6148's with even/odd port failure?

Hello All,

First time on the forum, and I'm no Cisco expert (college co-op, actually) so my apologies if this is a humorously simple or misplaced post.

I have two WS-X6148-45AF linecards here that have been out of use for quite some time.

Upon inserting them in one of our 6509-E's I noticed that both had "Minor Error"s on their module diagnostics. 

I would have just assumed that the cards were dead and requested replacements, but both cards have the *exact* same diagnostic errors, which only seem to effect every-other port. That's too much of a coincidence for me, so I figured I'd ask on the forums and see if I'm just missing something obvious before I assume the worst. Are these cards both somehow damaged in the exact same way? Or is there some config/compatibility issue that I haven't heard of?

relevant diagnostic output from one of the cards (Both outputs the same, no use posting twice) is below:

Router#show diagnostic result module 4

Current bootup diagnostic level: minimal

Module 4: 48-port 10/100 mb RJ45  SerialNo : SAL11391VUY

Overall Diagnostic Result for Module 4 : MINOR ERROR

Diagnostic level at card bootup: minimal

Test results: (. = Pass, F = Fail, U = Untested)

1) TestLoopback:

Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

----------------------------------------------------------------------------

F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  .  F  .  F  .  F  .  F

Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

----------------------------------------------------------------------------

.  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F

I have tried:

-Dusting the cards off

-Making sure the backplane connectors are not obviously damaged

-Using the cards in different slots

-Using the cards in different chassis

-Using the cards with different supervisors (though all were 720-3B's, and all the chassis were 6509-E's)

The diagnostic failures always come up the same, and are always identical. Again, two identical hardware failures seems a little too coincidental for me.

Any input would be greatly appreciated!

Thanks,

Dave G.

5 REPLIES 5
Hall of Fame Community Legend

Two WS-X6148's with even/odd port failure?

Run a disruptive diagnostics.

In enable mode, the command should be "diagnostic" and so-on.  My apologies, I don't have a 6500E handy at home right now.

Beginner

Re: Two WS-X6148's with even/odd port failure?

Thanks for the quick reply - output of show diagnostic result after "diagnostic start module 4 test all" was run:

Router#show diagnostic result module 4

Current bootup diagnostic level: minimal

Module 4: 48-port 10/100 mb RJ45  SerialNo : XXXXXXXXXX

  Overall Diagnostic Result for Module 4 : MINOR ERROR

  Diagnostic level at card bootup: minimal

  Test results: (. = Pass, F = Fail, U = Untested)

    1) TestLoopback:

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

   ----------------------------------------------------------------------------

         F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  .  F  .  F  .  F  .  F

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

   ----------------------------------------------------------------------------

         .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F  .  F

    2) TestNetflowInlineRewrite:

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

   ----------------------------------------------------------------------------

         F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

   ----------------------------------------------------------------------------

         F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F

    3) TestEobcStressPing --------------> .

    4) TestFirmwareDiagStatus ----------> .

    5) TestAsicSync --------------------> .

    6) TestUnusedPortLoopback:

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

   ----------------------------------------------------------------------------

         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

   ----------------------------------------------------------------------------

         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U

    7) TestErrorCounterMonitor ---------> U

    8) TestPortTxMonitoring:

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

   ----------------------------------------------------------------------------

         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

   ----------------------------------------------------------------------------

         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U

    9) TestVDB -------------------------> .

Let me know if you need anything more - though I will be leaving the office for the evening in a few.

Thanks again for your time!

Hall of Fame Community Legend

Two WS-X6148's with even/odd port failure?

Like I said, run a DISRUPTIVE diagnostics.  The command should start with "diagnostics" and you have to specify the module and the level of diagnostics.

What is your IOS and have you tried to re-seat the line card?

Have you tried moving the line card to a different slot?

Beginner

Re: Two WS-X6148's with even/odd port failure?

I have already tried the following:

-Dusting the cards off

-Making sure the backplane connectors are not obviously damaged

-Using the cards in different slots

-Using the cards in different chassis

-Using the cards with different supervisors (though all were 720-3B's, and all the chassis were 6509-E's)

Current IOS version looks like "s72033_rp-ADVENTERPRISEK9_WAN-M"

As for the disruptive tests, correct me if I'm wrong:

Disruptive tests are indicated on the test ID list with attribute indicator "D"

Router#diagnostic start module 4 test ?

{..omitted..}

all             Select all test ID

  complete        Select the Complete bootup test suite [Attribute = C]

  minimal         Select the Minimal bootup test suite [Attribute = M]

  non-disruptive  Select the Non-Disruptive test suite [Attribute = N]

  per-port        Select the Per-Port test suite [Attribute = P]

So running "diagnostic start module 4 test all" should run disruptive diagnostics, which is what I ran prior to posting my last "show diagnostic result module 4" output.

As far as I know, there is no way to specify a disgnostic with option "disruptive".

I am currently running a "diagnostic start system test all", to see if that turns up anything else - this is the closest thing to a truly disruptive diagnostic that I can think of.


Thanks again, sorry if I got any of my lingo wrong.

Hall of Fame Community Legend

Two WS-X6148's with even/odd port failure?

"all" option is disruptive.   Wierd because you have some results as "U" which is un-tested.

Looks like it's time for you to RMA both cards.  The diagnostics result looks pretty bad.

Can you post the "sh version"?

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