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Unable to reset 831 router back to default settings

cbradleyspp
Level 1
Level 1

I need help with setting up my cisco 831 sdm k9 router. It was up running just fine but I ran the write-erase command to start over, little did I know that resting back to complete factory defaults did not work. The router did not go back to as if it where when I recieved it and plugged it in and followed the steps with using SDM.

Does anyone know how to set it back up so that I can configure it?

I have gone through the steps as listed at in the (reset to for mainline 12.3) to reset the router back to factory defaults and still no luck. All I need is to get the router reset back to how it was right out of the box so I can re-configure it.

running: IOS 12.3(8)T7

1 Accepted Solution

Accepted Solutions

Carrick,

You can use the Cisco Router Web Setup Tool (http://www.cisco.com/en/US/products/hw/routers/ps380/products_configuration_guide_chapter09186a0080118d1c.html#1027046), a free Web-based GUI, to manage the 831 and SOHO series of routers.

Otherwise please see this page: http://www.cisco.com/en/US/products/hw/routers/ps380/products_configuration_guide_chapter09186a0080118cd0.html for skills on working with IOS for the 831 router.

Could you post the output of the "show version" and "show running-config" commands?

Cheers,

Josef

View solution in original post

7 Replies 7

amit-singh
Level 8
Level 8

Hi,

On your enable prompt do :

router# erase nvram:

do not save the changes and reload it. It should be on factory defaults.

regards,

-amit singh

Thank you for the reply but,unfortunatly it did not work. I'm not sure if there was default config for first setup. DHCP is not running so I'am unable to access the websetup. I lack the knowledge to work in CLI mode.

What I'm trying to do is get the router back to how it was when I first recieved it. All I had to do was set my nic for dynamic ip then plugged into the router and turned it on. I recieved a default address of 10.10.10.2 then went into the crws with http://10.10.10.1 to configure the router.

Any help is greatly appreciated.

Carrick

Carrick,

You can use the Cisco Router Web Setup Tool (http://www.cisco.com/en/US/products/hw/routers/ps380/products_configuration_guide_chapter09186a0080118d1c.html#1027046), a free Web-based GUI, to manage the 831 and SOHO series of routers.

Otherwise please see this page: http://www.cisco.com/en/US/products/hw/routers/ps380/products_configuration_guide_chapter09186a0080118cd0.html for skills on working with IOS for the 831 router.

Could you post the output of the "show version" and "show running-config" commands?

Cheers,

Josef

sho ver ressult:

Cisco IOS Software, C831 Software (C831-K9O3Y6-M), Version 12.3(8)T7, RELEASE SO

FTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2005 by Cisco Systems, Inc.

Compiled Sat 12-Mar-05 09:03 by ccai

ROM: System Bootstrap, Version 12.2(11r)YV3, RELEASE SOFTWARE (fc2)

SPPDCHN-INFRA-831 uptime is 32 minutes

System returned to ROM by power-on

System image file is "flash:c831-k9o3y6-mz.123-8.T7.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:Cisco IOS Software, C831 Software (C831-K9O3Y6-M), Version 12.3(8)T7, RELEASE SO

FTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2005 by Cisco Systems, Inc.

Compiled Sat 12-Mar-05 09:03 by ccai

ROM: System Bootstrap, Version 12.2(11r)YV3, RELEASE SOFTWARE (fc2)

SPPDCHN-INFRA-831 uptime is 32 minutes

System returned to ROM by power-on

System image file is "flash:c831-k9o3y6-mz.123-8.T7.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco C831 (MPC857DSL) processor (revision 0x500) with 58983K/6553K bytes of mem

ory.

Processor board ID FHK091522E8 (933743407), with hardware revision 0000

CPU rev number 7

2 Ethernet interfaces

4 FastEthernet interfaces

128K bytes of NVRAM.

16384K bytes of processor board System flash (Read/Write)

2048K bytes of processor board Web flash (Read/Write)

Configuration register is 0x2102

sho running config results:

Current configuration : 956 bytes

!

version 12.3

no service pad

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname Router

!

boot-start-marker

boot-end-marker

!

enable secret *****************

enable password ****************

!

no aaa new-model

ip subnet-zero

!

!

no ip domain lookup

ip ips po max-events 100

no ftp-server write-enable

!

!

!

!

!

!

!

interface Ethernet0

ip address 10.10.10.1 255.255.255.0

!

interface Ethernet1

no ip address

shutdown

duplex auto

!

interface FastEthernet1

no ip address

duplex auto

speed auto

!

interface FastEthernet2

no ip address

duplex auto

speed auto

!

interface FastEthernet3

no ip address

duplex auto

speed auto

!

interface FastEthernet4

no ip address

duplex auto

speed auto

!

ip classless

ip http server

no ip http secure-server

!

!

!

control-plane

!

!

line con 0

interface FastEthernet4

no ip address

duplex auto

speed auto

!

ip classless

ip http server

no ip http secure-server

!

!

!

control-plane

!

!

line con 0

no modem enable

line aux 0

line vty 0 4

login

!

scheduler max-task-time 5000

end

I set the eth0 to the default address as shown in the CRWS setup, but I can't find the CRWS files anywhere in the downloads.

WOOHOO, I got it, I set the eth0, grabbed my disk. Forgot to mention that I have SDM, sorry, made a hassle out of nothing, but got up a runnig. Thanks eveyone who helped me.