USB Console "Device Descriptor Request Failed" when attempting to install
I've been looking for an answer to this for the past hour and I can't seem to find one. I have tried this on two separate computers and got the same results on both computers.
I bought a serial to usb adapter on amazon. I have connected it to a cisco console cable and plugged it into my cisco 2811 router. I downloaded the Cisco_usbconsole_driver_3_1.zip from the cisco support website and installed the version matching each computers OS (32-bit and 64-bit). On both computers I have received an error after installing. I reboot the computer, insert the usb end into my computer(s) and immediately receive a device failed to install message.
I check my device manager and under USB devices I get "Unknown USB Device (Device Descriptor Request Failed)"
Any suggestions? I'm starting to believe it may just be the cable is bad even though it's basically brand new.
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