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WHat happens when chassis is covered by smartnet but some line cards are EOL

christophhall
Level 1
Level 1

‎06-05-2012 01:34 PM - edited ‎03-03-2019 06:37 AM

I have a situation where My 6513 chassis is covered by smartnet as are most of my line cards but my Supervisors - SUP2 is End of life - end of support - What will happen if i need config help - or a hardware issue with the supervisor ? anyone run into this ? - Yes I know you buy support on the chassis not the line card and If you buy support the whole chasis is covered.

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Leo Laohoo
Hall of Fame
Hall of Fame

‎06-05-2012 05:12 PM

Not sure but it depends.  Sup2 is already end-of-support.  Which means that if the card fails, chances are you won't be able to get it replaced.

In regards to configuration assistance it will depend on the IOS.  If the IOS is CatOS, you could run into problems.  If the IOS is the standard IOS then I guess they can "bend" it abit.

Again, not sure on this.

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