What ID does password recovery procedure work on?

[jrodriguez]

We recently completed the steps to recover password on a 2960G switch as per instructions found at http://www.cisco.com/en/US/products/hw/switches/ps628/products_password_recovery09186a0080094184.shtml  Four password were changed as per documentation (secret, enable, vty, and console)

However as we now try again to get access to the device using the CNA client, none of the new passwords work!  We would like to confirm what ID this procedure reset – do we use Cisco, blank, or an existing user ID that we can see still exist?  And we are assuming that we should use the newly updated console password to access the ‘console’… but maybe this is wrong too?

We still can’t seem to get in with anything…  (and the process seemed to work all the way through)

Suggestions?

[Bilal Nawaz · Accepted solution]

Hello, Please try setting a username and password
Here's an example:

Conf t
!
username Admin privilege 15 password 0 Cisco123

Although I think you should still be able to console in using the console password.

Hope this helps.

Sent from Cisco Technical Support iPhone App

[paul driver]

Hello

Can you perform the steps again, The most important part is when the switch has come ups for the first time and you gain access.

From here the switch is set to default - so if you wish to start from scratch all you need to do is wrtie to memory.

WR

if you wish to use the old configuration but change the password then, the very first thing you need to do is:

rename flash:config.old flash:config.text - this is reverting the change you did in rommom access

Then reset your passwords (see below) and save your changes and reload.

WR

Password changes

username admin privilege 15 secret password

username anyone password password1

enable secret letmein

service password-encryption

line con 0

exec-timeout 0 0

logging synchronous

login local

line vty 0 15

login local

logging synchronous

transport input telnet

res

Paul

Please don't forget to rate any posts that have been helpful.

Thanks.

[jrodriguez]

Thanks very much guys.  Worked.

[charles-green]

Very happy that you solved your problem, I think you are not need my answer now. Congra ~

Lost password go to http://www.recoverlostpassword.com