wlc 5508 change wireless password, have console access

[chacham]

Cisco 5508

I have been tasked with changing the wireless password where the admin password was unknown. I connected to the console, used restore-password to create a new user, changed the admin password, removed the new user, and saved the configuration. I could not find a way to change the wireless password from the console.

I connected to the login page at 10.0.0.254 (via the switch connected to the wlc) which pops up a request for a username and password with level_15_access. The username and password do not work there.

How do i change the wireless password?

[balaji.bandi]

This is good reference for your issue :

https://community.cisco.com/t5/wireless-mobility-documents/cisco-wireless-lan-controller-wlc-5508-password-invalid-password/ta-p/3116854

https://www.cisco.com/c/en/us/td/docs/wireless/controller/7-4/configuration/guides/consolidated/b_cg74_CONSOLIDATED/b_cg74_CONSOLIDATED_chapter_010101010.html#topic_26493DBB02AF48DA8E77D90E95B85CFC

when you  changing the password on the WLAN, any device that is going to connect needs to  be updated with new password as well. Otherwise they will not be able to connect any more.