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3000 LAN-2-LAN connection dropping

sheddsj
Level 1
Level 1

We have a LAN 2 LAN connection that keeps randomly dropping the connection, it seems to not be able to rekey. When it tries, the session stays up but we are unable to ping the server on the other side until we restart the 3030. Anybody have any ideas?

4 Replies 4

sheddsj
Level 1
Level 1

By the way, On one side is a 3000 and on the other is a 5000, we are using IPSec/IKE.

Looks like a routing protocol issue (they run rip by default) between the two inside interfaces /networks.

Basically if your tunnel is interrupted (even for a split-second) your tunnel will try to re-key, which may fail and depending on routing protocol timers, or the settings on your concentrators, they may not learn about the routes on each side for X period.

So even if the tunnel stays up, as you said, the routes may be unavailble until they are learned again.

I think what you should do is make sure you are manually specifying the networks on each side, with network lists or subnets/wildcard masks (as apposed to "network autodiscovery").

Off hours try to kick the tunnel (by shutting

down the public interface of the vpn for say 5 seconds) now count how long pings fail from the moment of enabling public interface. (with manual networks and "network autodiscovery"

You should also check under

Configuration | Policy Management | Traffic Management | Security Associations | Modify

"ESP/IKE-3DES-MD5" or what ever you use,

your Data Lifetime and Time Lifetime (they should b

e generous, 10,000 and 28,800 seconds.

Another BIG question is are you using NAT outside the

concentrators (is the IP configured on the public interfaces, the ACTUAL ip address your concentrators use on the internet) NAT can cause lots of

"packet out of order" or "duplicate first packet

detected" logs. (in the Filterable Event Log)

This activity prevent tunnel re-key/re-estab

ithomas
Level 1
Level 1

We are having similar issues; it seems to be related to some problems on our DSL provider on one side of the Lan to Lan connection where we are forced to used NAT for the Public interface.

Did you get any help on this topic?

Yes we did, It ended up being a problem with a device from one of our providers and nothing configuration oriented...