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ASA5510 WebVPN

I have users who access a Web based Java applet via WebVPN. WebVPN is on a ASA5510 running 8.2 (2) 17. They say, they are getting logged out while actively using the tool. I added "svc stayalive 400" to the WebVPN configuration, but they say the problem has continued. Any ideas why these folks are getting knocked off?

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Cisco Employee

Re: ASA5510 WebVPN

Hi,

I guess that you are talking about "svc keepalive".

If you are using clientless WebVPN, this is not going to help as this parameter is only for Anyconnect.

If that is the case, I see two things that you could try:

1.) Increase the idle timeout of your group-policy (vpn-idle-timeout )

2.) Smart tunnel the bookmark to your internal Website

If 1 doesn't help, hopefully 2 will.

If you are using Anyconnect, I would take a capture of the traffic between your client and the internal server on the Inside interface of the ASA itself and see what we have there.

Regards,

Nicolas