ASDM problem on ASA5510

[Arshi Jamal]

Hi,

I am trying to access Cisco ASA5510 using ASDM but not successful. The running config file is attached herewith. I have tried to debug ASDM and HTTP and got following error...

HTTP: processing handoff to legacy admin server [/admin]
HTTP: session verified =  [0]
HTTP: processing GET URL '/admin' from host 6.6.6.10
HTTP: redirecting to: /admin/public/index.html
HTTP: session verified =  [0]
HTTP: processing GET URL '/admin/public/index.html' from host 6.6.6.10
HTTP: authentication not required
HTTP: file not found: public/index.html
HTTP: processing handoff to legacy admin server [/favicon.ico]
HTTP: session verified =  [0]
HTTP: processing GET URL '/favicon.ico' from host 6.6.6.10
HTTP: authentication required, no authentication information was provided

I have tried my best to troubleshoot but not successful. Please help to resolve the issue.

Arshi

[Marvin Rhoads]

Please add the following line to your configuration:

aaa authentication http console LOCAL

Your current one doesn't tell ASDM (http(s)) what authentication method to use.

[Arshi Jamal]

Dear Marvin,

Thanks for reviewing the configuration and suggesting the solution. Unfortunately, it did not make any change to the situation. Still I am getting the same error.

Arshi

[Aref Alsouqi · Accepted solution]

Hi Arshi,

The problem should be related to the asdm version compatibility, you are using an incompatibile asdm version with your ASA ios version. ASA 8.2(1) requires asdm version 6.2(1) or later, and the recommended version would be the 7.3(1).

Regards,

Aref

[Marvin Rhoads]

Good catch, Aref.

I didn't notice the ancient ASDM version earlier. That definitely won't work with ASA 8.2(1).

[Arshi Jamal]

Dear Aref and marvin,

I am really grateful to both of you. Your suggestions were helpful for me.

Really appreciate your support.

Arshi  

[Aref Alsouqi]

You are very welcome Arshi, glad we could sort it out.

Regards,

Aref