Cisco NAC Web Agent error.

[jonathan_ng]

Anyone encounter this error on the Cisco NAC Web Agent before (see attached)? I am setting up Cisco NAC Aplliance in Out-Of-Band Virtual Gateway mode for Unified Wireless deployment using the WLC. Appreciate if anyone can help to advise what could be the cause of the error. Thanks in advance.

[Lauren Sullivan · Accepted solution]

That means the CAM hasn't received an SNMP trap for that MAC address.  Double-check that the WLC is set up to send traps to the CAM: http://www.cisco.com/en/US/docs/security/nac/appliance/configuration_guide/47/cam/m_woob.html#wp1290626

You can see if the CAM's received a trap for a specific MAC by looking under OOB Management > Devices > Discovered Clients.